Offline help doesn't work offline!

B

BMC

If I open an offline help page from any Office 2003 program (searching help
works) when I have no internet connection, I get a help window open with no
content at all.
If I open the same with an internet connection, I get the text of the help
but unformatted and missing any images etc.
The VBA Editor help is even worse - again with no conenction I get a blank
window, but with a connection it again comes up without formatting, but also
with an IE script error on each page similar to the following:

Line: 17
Char: 1
Error: Not implemented
Code: 0
URL:
mk:mad:MSITStore:C:\Program%20Files\Microsoft%20Office\OFFICE11\1033\vbawd10.chm::/links/woproItalicBi_L.htm

While the URL obviously changes depending on the app and the topic, it is
always the same error.

Have tried repairing the installation and completely reinstalling to no
avail. Is on a relatively clean XP Pro SP2 box. Office 2003 has SP1.

TIA.
 
B

BMC

Solved.
Was all HTML help that was broken, not just in Office.
Fix: in safe mode, delete %systemroot%\system32\hhctrl.ocx
Replace from CD/network install
regsvr32 hhctrl.ocx
Reboot.
 

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