Offlline action synchronization problem

[Thomas Westerling]

Dear all

Have a recurring problem with entourage informing me that it wishes to synch
offline actions...
This happens every time I do something that requires communication between
my computer and the IMAP mail server.

Problem started 2 days ago when I did some offline actions which I then
synched at next plug-in the the network.

I have reinstalled and updated office and entourage, moved the files in
identities around etc and it seems that the "instruction" for this problem
lies within the database.


As I see it I either have a few actions that it tries (but cannot complete)
all the time when there is a open line between the IMAP server and my
computer or then I have managed to tweak some setting that basically tells
Entourage to behave as if I was "offline" all the time and only perform
"recorded" actions.

Is there any way of hitting entourage over the head so that it reverts to
default settings and forgets about all recorded actions?


any and all help is much appreciated

thomas

 

[Dave Cortright]

As I see it I either have a few actions that it tries (but cannot complete)
all the time when there is a open line between the IMAP server and my
computer or then I have managed to tweak some setting that basically tells
Entourage to behave as if I was "offline" all the time and only perform
"recorded" actions.

Is there any way of hitting entourage over the head so that it reverts to
default settings and forgets about all recorded actions?


any and all help is much appreciated

Control-click the IMAP account in the folder list and choose Empty Cache.
Maybe that will do it.