OFT Files won't open correctly - email instead of template

[Tmuldoon]

Hello,

We are using Outlook 2003 and Windows XP.

We have some .oft files that are templates (radio buttons and text
fields) - that open fine for some people, but not others.

For others it opens up just as a blank email with the To: fields sent
in the form. No radio buttons or text fields.

the .oft file is accessed via a link to a share.

Any suggestions how to troubleshoot this? Anyone hear of this
problem.

I found it on: http://www.computing.net/office/wwwboard/forum/4018.html

but no answer.

Thanks,

Tmuld

 

[Sue Mosher [MVP-Outlook]]

Beginning with Outlook 2003 SP2, users can work with most .oft form templates files only by opening the template from the Tools | Forms | Choose Form dialog, browsing for User Templates in File System. This means that if the .oft file is sent as a message attachment, the user must save it to the local hard drive first.

The article at http://support.microsoft.com/?id=907985 explains this change in more detail, suggests best practices, and provides registry keys that can return Outlook 2003 to the older, less secure behavior.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers