OL 2002 Error Message

R

Roberta

Please help. Using Outlook 2002, Win XP Pro, Norton System Works, have 2
problems, and don't know if they are related to one another, and dont' know
how to fix.

I continually get the following Error Message. I have one e-mail account,
and made the the recommended changes in the following article hoping it
would resolve. BEFORE the changes I received up to 30 duplicates of EACH
e-mail. The changes have not corrected my Error Message or Duplicate mail.
The mail stays on the server even tho my settings are to NOT leave on
server?

Error Message: (0x800CCC90) Your Incoming (POP3) E-Mail Server Has Reported
an Internal Error

http://support.microsoft.com/default.aspx?scid=kb;en-us;820669#appliesto


Thank you

Roberta Hordyk
 
M

Mike58

Roberta said:
Please help. Using Outlook 2002, Win XP Pro, Norton System Works, have 2
problems, and don't know if they are related to one another, and dont' know
how to fix.

I continually get the following Error Message. I have one e-mail account,
and made the the recommended changes in the following article hoping it
would resolve. BEFORE the changes I received up to 30 duplicates of EACH
e-mail. The changes have not corrected my Error Message or Duplicate mail.
The mail stays on the server even tho my settings are to NOT leave on
server?

Error Message: (0x800CCC90) Your Incoming (POP3) E-Mail Server Has Reported
an Internal Error

http://support.microsoft.com/default.aspx?scid=kb;en-us;820669#appliesto


Thank you

Roberta Hordyk
Click to expand...


Roberta,
I had this error and traced it down to McAfee's Parental Control
product. It has a privacy protection feature and when checked
"Parental Control considers the information sent in the e-mail as
protected information and thus stops it from being send". It is okay
to uncheck the option.

Your Norton Suite may have a similar privacy protection feature. Try
turning it off and/or removing your name and e-mail account from the
list of protected assets.

Hope this helped,
Mike
 
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