OL 2010 Date (Conversation) view

[Tammy]

Hi - can't seem to find a way to fix this in Outlook 2010. My Inbox is set up
to group incoming mail by date (Today, Yesterday, Last week, etc). In this
new version, it also groups conversations by subject. I thought this was
pretty cool, however, it groups unrelated conversations. Meaning, if I have
two different senders send me a message, and the subject from both is "Hello"
- all of the emails with that subject heading are grouped together. If the
list is not expanded, it only shows one name in the From field - so, I have
to remember that I had an email from another sender with the same subject and
will have to expand the list to see the other messages. I can't find where to
stop having OL automatically group by subject regardless of who the sender
is. I tried grouping by "received" but, that also include the time, which is
pretty useless. That puts every message it's own group. Any suggestions on
this one? Any other questions? Thanks so much.

 

[Diane Poremsky [MVP]]

You can’t change how the conversation view works in the beta - either learn
to live with it or turn off conversation grouping.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

 

[VanguardLH]

... in Outlook 2010 ...

Microsoft Office 2010 forums
http://social.technet.microsoft.com/Forums/en/category/office2010

 

[Tammy]

Hi Diane,

Thanks for your response. I would **love** to turn off "conversation", if I
could figure out how to do it!

Here is what I've tried:
View tab / Current View group / Change View button / <Current view settings>
/ Modify. I have to uncheck "Automatically group according to arrangement" /
Change "Group items by" to (none) / OK / at the Advanced View Settings:
Compact dialog box, "Group by" shows None / OK

When I get back to the "Manage All Views" dialog box, "Compact" is now
selected, and the "Group by" description shows Arrangement label
(descending), Conversation (ascending). So, the "none" that I choose for my
"Group by" option is not sticking.

Figuring that OL considers my "current" view as "Compact" I also tried to
modify the compact view, but the "none" for grouping does not stick.

So, I tried creating a new view: I gave it a name, and went with all of the
defaults - "Group by..." is set to None automatically / OK / Apply view - the
view jumps back to conversation grouping. If I try to modify the new view to
take off the conversation grouping, it does not stay turned off.

All I need is to have my view sorted by received - but, not grouped by time.
Just need the "usual" Today, Yesterday, Last Week, Two Weeks Ago, etc....I do
not want items grouped together by subject or "conversation" - does anyone
know how to set that view up? I don't consider myself a "novice" user of
Outlook, but I can't figure this one out...

If it just can't be done in OL 2010, that's one thing, but it appears that
conversation grouping can be turned off, it just doesn't stay turned off once
you exit the Manage Views dialog box - regardless of what the "description"
says before closing the dialog box.

Thanks for any suggestions.

You can’t change how the conversation view works in the beta - either learn
to live with it or turn off conversation grouping.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Hi - can't seem to find a way to fix this in Outlook 2010. My Inbox is set
up
to group incoming mail by date (Today, Yesterday, Last week, etc). In this
new version, it also groups conversations by subject. I thought this was
pretty cool, however, it groups unrelated conversations. Meaning, if I
have
two different senders send me a message, and the subject from both is
"Hello"
- all of the emails with that subject heading are grouped together. If the
list is not expanded, it only shows one name in the From field - so, I
have
to remember that I had an email from another sender with the same subject
and
will have to expand the list to see the other messages. I can't find where
to
stop having OL automatically group by subject regardless of who the sender
is. I tried grouping by "received" but, that also include the time, which
is
pretty useless. That puts every message it's own group. Any suggestions on
this one? Any other questions? Thanks so much.

 

[Tammy]

Hi VanguardLH -

Thanks so much for that link! Doing a little digging, I found the "start" of
a solution. This made me really look at the Ribbon - somehow I have been
missing the "Conversations" button in the Arrangement group. Actually
modifying a view through the manage dialog box did nothing to fix the
problem. When I clicked the "Received" column heading twice, the view sorted
correctly without the conversation. Unfortunately, conversation view was
turned back on, after exiting OL. Finally found the "Conversations" button on
the Ribbon, and turned that off. Wish I had noticed that button weeks ago!!

Thanks, again, for forwarding that very helpful link. I really appreciate it!

 

[Tammy]

HI Diane,

Just found the "Conversations" button on the Ribbon - while I couldn't
change the view through the manage views dialog box, I could turn off
conversations with the button.

Thanks!

You can’t change how the conversation view works in the beta - either learn
to live with it or turn off conversation grouping.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

Hi - can't seem to find a way to fix this in Outlook 2010. My Inbox is set
up
to group incoming mail by date (Today, Yesterday, Last week, etc). In this
new version, it also groups conversations by subject. I thought this was
pretty cool, however, it groups unrelated conversations. Meaning, if I
have
two different senders send me a message, and the subject from both is
"Hello"
- all of the emails with that subject heading are grouped together. If the
list is not expanded, it only shows one name in the From field - so, I
have
to remember that I had an email from another sender with the same subject
and
will have to expand the list to see the other messages. I can't find where
to
stop having OL automatically group by subject regardless of who the sender
is. I tried grouping by "received" but, that also include the time, which
is
pretty useless. That puts every message it's own group. Any suggestions on
this one? Any other questions? Thanks so much.