OL2003 Another variation on the plain text problem - BCC only

[mlp1945]

Have read ALL of the messages regarding the various issues re:
incoming e-mail is automatically received as plain text.

My sending computer/e-mail program: Vista Business/Eudora 7.x

Client's receiving computer/e-mail program: Vista Home
Premium/Outlook 2003.

If I send mail to client as BCC, which I most often do, then client
receives it as plain text. If sent to client as To: or CC: then it's
received as HTML!

Stuff I've tried/checked on client's computer:

Disabled NOD32 v3.0 anti-virus to no avail.

View as plain text option is unchecked.

Checked the above registry value and it was OK.

R/R OL to no avail.

I send same e-mails to MANY others along with this client, and most
recipients use OL2003. No one else has reported any problems, so doubt
issue is on my end. Of course! :-D

My next option is to uninstall Office 2003 completely using Revo
Uninstaller, then reinstall...and keep fingers crossed.

???????

Thanks

Mark

 

[mlp1945]

Since I got no reply from this list...I'm posting this in case it
might help others.

Not knowing where the problem was, I unistalled the whole Office 2003
product using Revo uninstaller because I thought Revo would do a much
better job of it than the regular unistall.

After a reinstall, the same problem still existed. I unstalled again
using Revo. Afterwards, I went throught the User folder and manually
deleted all traces that I could find of Office. I had to manually find
the files and folders because, even with all system and hidden folders
displayed, Vista's seach would display the user's app folders.

I installed Office 2003 again after manually deleting all the user
folders and that solved the problem.

Unstalling the total Office product was certainly overkill, but worth
a try. Since the problem was resolved by deleting the user's Office
folders and files, it's possible the problem was just a corrupted pst
file and might have been repaied by running scanpst.exe.

HTH someone

Mark