OL2003 Receives Blank Email Body

[Rick L]

Been receiving blank body of text emails for about month and a half. All
header information intact. Email looks good on Earthlink webmail, but when I
download to Outlook 2003 the body is blank. Header info all intact. I've now
changed to leave messages on server (during troubleshooting). I can see the
complete messages on the server, but not in OL2003.

Running Symantec AV but turning "email checking" off has no effect on
correcting the symptom.
Ran Detect and Repair Outlook with no changes in symptoms.
Message formats affected: HTML and Rich Text (all plain text ok)

How can I fix this? I know I've seen similar postings without a surefire
answer as of yet.

Rick

 

[Taquin Ho]

I have a similar experience. It only happens to email from a special user
(sending from a blackberry unit, www.blackberry.com) and to the iMail mail
server and when reading email on windows XP using Outlook 2003, using POP or
Imap.

So I can read the email on iMails webmail and I can download the email (pop)
via a lite email client (fasttrack lite). All works fine. But when I download
to Outlook or Outlook express the mail body is empty. Exporting to text also
shows its empty, so its not an issue of white text on white body. WindowsXP
and Outlook is fully patched.

So the same person sending email through an exchange server can be read by
my outlook (pop and imap).

The email header states the email is sent as Binary Encoded Base64 and in
utf-8.
UTF-8 is fine, but could the Binary Base64 be considered as a security risk
by WindowXP or Outlook and filtered out?

I activated outlook logging, but it came up with nothing unusual. the log
files seems only to log that the download of data went well.

I am convinced (99,99%) sure that the email server is sending correct data
to the client, since FastTrack Lite could read it without problem. The
problem must reside with Outlook or some global OS setting.

Can anyone help?




"Rick L" skrev: