OL2003: Slow Attachment Opening

B

BS

I have problem with slow opening of attachments in Outlook 2003.
This problem encounted when I installed Office 2003. I'm 98% sure that there
was no problem with Office XP.

Configuration is not the problem P4/2.x Mhz/512 RAM

I'm connected to Exchange 2000 Server, so none of the Outlook offline
options are not installed and turned on.

Machine is working in LAN environment.

Generally, the problem is this:
Outlook works fine and have no problems with mail loading and showing on the
screen. But, when I try to open some attachment (Word, Excel, ...) the whole
Outlook is blocked. Then there is 20-25 seconds delay when I can not use
Outlook at all. System is not busy, processor usage stays at 5-10% ?! After
25 seconds attachment opens in its main program and system continues to work
normally.

I don't know what is the problem. Can somebody help me?
I tried to find it on the Net. I found lots of mails with the same problem
but found no solution. Any Ideas?

Thanx . . . .
 
D

Diane Poremsky [MVP]

B

BS

No, unfortunately, they this did not solve the problem.
Everything is as it was before uninstalling of those speech and handwritting
components :(

Diane Poremsky said:
Let us know if this works for you:
http://www.slipstick.com/emo/2004/up040722.htm#slow

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

BS said:
I have problem with slow opening of attachments in Outlook 2003.
This problem encounted when I installed Office 2003. I'm 98% sure that
there
was no problem with Office XP.

Configuration is not the problem P4/2.x Mhz/512 RAM

I'm connected to Exchange 2000 Server, so none of the Outlook offline
options are not installed and turned on.

Machine is working in LAN environment.

Generally, the problem is this:
Outlook works fine and have no problems with mail loading and showing on
the
screen. But, when I try to open some attachment (Word, Excel, ...) the
whole
Outlook is blocked. Then there is 20-25 seconds delay when I can not use
Outlook at all. System is not busy, processor usage stays at 5-10% ?!
After
25 seconds attachment opens in its main program and system continues to
work
normally.

I don't know what is the problem. Can somebody help me?
I tried to find it on the Net. I found lots of mails with the same problem
but found no solution. Any Ideas?

Thanx . . . .
Click to expand...
Click to expand...
 
G

Glen Boyle

I to have been have the problem with slow opening mail for users.

One thing you havent mention though , are you using CACHE mode at all..?

Alot of people are suggesting that virus scanning software could be causing
the problem..
As i have found the after the inital wait for the attachment to open , it
opens up fast there after.

Regards,


Glen.


BS said:
No, unfortunately, they this did not solve the problem.
Everything is as it was before uninstalling of those speech and handwritting
components :(

Diane Poremsky said:
Let us know if this works for you:
http://www.slipstick.com/emo/2004/up040722.htm#slow

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

BS said:
I have problem with slow opening of attachments in Outlook 2003.
This problem encounted when I installed Office 2003. I'm 98% sure that
there
was no problem with Office XP.

Configuration is not the problem P4/2.x Mhz/512 RAM

I'm connected to Exchange 2000 Server, so none of the Outlook offline
options are not installed and turned on.

Machine is working in LAN environment.

Generally, the problem is this:
Outlook works fine and have no problems with mail loading and showing on
the
screen. But, when I try to open some attachment (Word, Excel, ...) the
whole
Outlook is blocked. Then there is 20-25 seconds delay when I can not use
Outlook at all. System is not busy, processor usage stays at 5-10% ?!
After
25 seconds attachment opens in its main program and system continues to
work
normally.

I don't know what is the problem. Can somebody help me?
I tried to find it on the Net. I found lots of mails with the same problem
but found no solution. Any Ideas?

Thanx . . . .
Click to expand...
Click to expand...
Click to expand...
 
B

BS

No, I do not use it at all. I'm connected to Exchange 5.5 so none of caching
options can work.
I do not think that AV sw is the problem because when I try to open Word
files regularely there is no problem.
Attachments are only problem that bothers me in Outlook 2k3.

Yes, after Word/Excell or some other program is opened attachments are
opened a little bit quicker but not so much. Opening lasts for cca 15
seconds comparing to 25-30 for the first opening. :(

Glen Boyle said:
I to have been have the problem with slow opening mail for users.

One thing you havent mention though , are you using CACHE mode at all..?

Alot of people are suggesting that virus scanning software could be causing
the problem..
As i have found the after the inital wait for the attachment to open , it
opens up fast there after.

Regards,


Glen.


BS said:
No, unfortunately, they this did not solve the problem.
Everything is as it was before uninstalling of those speech and handwritting
components :(

Diane Poremsky said:
Let us know if this works for you:
http://www.slipstick.com/emo/2004/up040722.htm#slow

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/


I have problem with slow opening of attachments in Outlook 2003.
This problem encounted when I installed Office 2003. I'm 98% sure that
there
was no problem with Office XP.

Configuration is not the problem P4/2.x Mhz/512 RAM

I'm connected to Exchange 2000 Server, so none of the Outlook offline
options are not installed and turned on.

Machine is working in LAN environment.

Generally, the problem is this:
Outlook works fine and have no problems with mail loading and
Click to expand...
Click to expand...
showing
on
Click to expand...
Click to expand...
 
B

BS

No, nothing was installed in AddIns, but today Outlook and Attachments work
fine.
I don't know.
Maybe things form las mail helped but after few restarts. I restarted my PC
after finishing tasks mentioned down there but there was no success.....

OK, now it works . . . . thanks anyway . . .


Mo Yousef said:
Check the following in Outlook:
Tools\Options\Other\Advanced Options\Add-In Manager and check whether you
Click to expand...
have any third-party antivirus scanning tools with a check mark. You should
only see the default five items that come with Outlook.
I have seen this issue many times before and the cause was client
Click to expand...
antivirus scanners scanning local attachments when opening it in Outllook.
HTH.
Mo Yousef [MSFT]

BS said:
No, unfortunately, they this did not solve the problem.
Everything is as it was before uninstalling of those speech and handwritting
components :(

Diane Poremsky said:
Let us know if this works for you:
http://www.slipstick.com/emo/2004/up040722.htm#slow

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/


I have problem with slow opening of attachments in Outlook 2003.
This problem encounted when I installed Office 2003. I'm 98% sure that
there
was no problem with Office XP.

Configuration is not the problem P4/2.x Mhz/512 RAM

I'm connected to Exchange 2000 Server, so none of the Outlook offline
options are not installed and turned on.

Machine is working in LAN environment.

Generally, the problem is this:
Outlook works fine and have no problems with mail loading and showing on
the
screen. But, when I try to open some attachment (Word, Excel, ...) the
whole
Outlook is blocked. Then there is 20-25 seconds delay when I can not use
Outlook at all. System is not busy, processor usage stays at 5-10% ?!
After
25 seconds attachment opens in its main program and system continues to
work
normally.

I don't know what is the problem. Can somebody help me?
I tried to find it on the Net. I found lots of mails with the same problem
but found no solution. Any Ideas?

Thanx . . . .
Click to expand...
Click to expand...
Click to expand...
 
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