"On Behalf Of..."


Z

Zakhary

How exactly do you send email so that the receipient sees that you are
sending it "on behalf of" another email address.

When I have received email from people that says "on behalf of" in the from
box, it is under one of two circumstances...

1) An email that I sent to someone is forwarded to a second email of their.
WHen they reply from that second email address, the from box shows "[second
email address] on behalf of [Name] [first email address]". In this case,
when I reply, the message is sent to the original address.

2) When someone sends an email to a distribution list that I receive emails
from, the from box shows "[distribution email address] on behalf of [Name]
[Person's email address]".

I recently set up an account to forward emails to another email account.
However, when I reply, the original sender does not get notice that I am
sending on behalf of the original email address, nor does their reply get
directed to the original address. How do I set this up?
 
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B

Brian Tillman [MVP - Outlook]

How exactly do you send email so that the receipient sees that you are
sending it "on behalf of" another email address.
First, you need to be using an Exchange account. Next, you need to have "send
on behalf of" permission for another person. FInally, you must select that
person in the From field when you compose the message.
When I have received email from people that says "on behalf of" in the from
box, it is under one of two circumstances...

1) An email that I sent to someone is forwarded to a second email of their.
WHen they reply from that second email address, the from box shows "[second
email address] on behalf of [Name] [first email address]". In this case,
when I reply, the message is sent to the original address.
Forwarding generally won't do this.
2) When someone sends an email to a distribution list that I receive emails
from, the from box shows "[distribution email address] on behalf of [Name]
[Person's email address]".
Some mailing lists (not distribution lists) will do this. Outlook can't
control that. It's how the list software handles it.
 
Z

Zakhary

Hi,
So, can I give you some details about two email services, and get a sense
from you of what someone does to make their emails be sent on behalf of the
other email address - despite no common SMTP server.

Account 1:
An academic institution-based email account. A user can simply use the
webmail utility (logging on online) or receive emails through outlook via
IMAP or POP services . For IMAP and POP services, there are different
servers if the user is using a computer associated with the campus network
versus one that is not. In these cases, the user is in the latter category.

Account 2:
A GMail account. Users can log into the account online, or retrieve emails
through outlook via IMAP or POP services.

Given these conditions, how does someone with these two accounts set them up
so that when I send an email to the academic institution-based account and
they reply, Outlook informs me that I am getting an email from {(GMail email
address) on behalf of (Person's Name) (Academic Institution email address)}?

I would like something like this if possible, since I'd prefer the use of
the alumni association-based account as a primary contact rather than gmail.
However, the alumni association-based account is not able to benefit from
IMAP or POP service. Can anything be done here?

--
Thanks,
Zakhary


Brian Tillman said:
How exactly do you send email so that the receipient sees that you are
sending it "on behalf of" another email address.
First, you need to be using an Exchange account. Next, you need to have "send
on behalf of" permission for another person. FInally, you must select that
person in the From field when you compose the message.
When I have received email from people that says "on behalf of" in the from
box, it is under one of two circumstances...

1) An email that I sent to someone is forwarded to a second email of their.
WHen they reply from that second email address, the from box shows "[second
email address] on behalf of [Name] [first email address]". In this case,
when I reply, the message is sent to the original address.
Forwarding generally won't do this.
2) When someone sends an email to a distribution list that I receive emails
from, the from box shows "[distribution email address] on behalf of [Name]
[Person's email address]".
Some mailing lists (not distribution lists) will do this. Outlook can't
control that. It's how the list software handles it.
 
B

Brian Tillman [MVP - Outlook]

Account 1:
An academic institution-based email account. A user can simply use the
webmail utility (logging on online) or receive emails through outlook via
IMAP or POP services . For IMAP and POP services, there are different
servers if the user is using a computer associated with the campus network
versus one that is not. In these cases, the user is in the latter category.

Account 2:
A GMail account. Users can log into the account online, or retrieve emails
through outlook via IMAP or POP services.

Given these conditions, how does someone with these two accounts set them up
so that when I send an email to the academic institution-based account and
they reply, Outlook informs me that I am getting an email from {(GMail email
address) on behalf of (Person's Name) (Academic Institution email address)}?
Why would you want to do that?
I would like something like this if possible, since I'd prefer the use of
the alumni association-based account as a primary contact rather than gmail.
However, the alumni association-based account is not able to benefit from
IMAP or POP service. Can anything be done here?
Use the Accounts button to choose the sending address. Specify a Reply-To of
the academic address in the gmail account settings.
 
Z

Zakhary

I'll test that out.

As for your question, "why would want to do that?" This isn't wwhat I
do, it is what someone else does. Someone else has their system set up so
that when I send them an email to one address, they reply through their
second address on behalf of that first one. Make sense? My question is how
they do this given the constraints of the two email systems - the first being
the one for the academic institution and the second being a GMail account?
 
Z

Zakhary

It still does not display the "on behalf of" address even after I change the
reply to address.

My setting have it so that all emails that are going to the alumni-based
account are forwarded to my GMail account so that I can benefit from the POP
services. However, when I reply to someone, all that they see is the GMail
account email address. I would like for them to know that my message is a
reply to the message they sent to the alumni-based account, which is what the
"on behalf of" would accomplish.

Any other ideas? Should I ask the alumni-based account services a question
for regarding this (i.e., is this a matter that is on their end of things and
not mine?)?

--
-Zakhary


Zakhary said:
I'll test that out.

As for your question, "why would want to do that?" This isn't wwhat I
do, it is what someone else does. Someone else has their system set up so
that when I send them an email to one address, they reply through their
second address on behalf of that first one. Make sense? My question is how
they do this given the constraints of the two email systems - the first being
the one for the academic institution and the second being a GMail account?

--
-Zakhary


Brian Tillman said:
Why would you want to do that?


Use the Accounts button to choose the sending address. Specify a Reply-To of
the academic address in the gmail account settings.
 
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B

Brian Tillman [MVP - Outlook]

As for your question, "why would want to do that?" This isn't wwhat I
do, it is what someone else does. Someone else has their system set up so
that when I send them an email to one address, they reply through their
second address on behalf of that first one. Make sense? My question is how
they do this given the constraints of the two email systems - the first
being
the one for the academic institution and the second being a GMail account?


If they're using Outlook, then it's a sign they may be changing the From field
when they send their message, but typically, that's only applicable in an
Exchange environment.
 
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B

Brian Tillman [MVP - Outlook]

It still does not display the "on behalf of" address even after I change the
reply to address.
I never said it would. Again, why would you want to do that?
My setting have it so that all emails that are going to the alumni-based
account are forwarded to my GMail account so that I can benefit from the POP
services. However, when I reply to someone, all that they see is the GMail
account email address.
When you reply, click the Accounts button and select the alumni-based account
as the sending account and that's what your recipients will see.
 

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