One autocomplete address will not delete

[HT]

Outlook 2003/XP

I have the name of a person and they are no longer at that e-mail address.
When I create a new e-mail message and type their name their name and old
address appear. I tried to hit delete and it works but when I log-off and
back into Outlook it comes back.

Please help.

Thank you.

 

[Mary]

You have to navigate to the bad entry using the arrow keys and press Delete.

 

[Randy]

Also,

I don't know how many or how often you have these issues, but we have a
utility for editing the NK2 (autocomplete) file. You can find it at
www.dcs-imaging.com/products.htm

It's called Owtlook.

Good luck,
Randy