OneNote Synchronization and Conflict Pages

[John D.]

I don't know that the subject line I entered adequately describes my
issue...but here goes.....

I am using OneNote 2007 SP1 with Windows XP. When I am typing a note the
text will disappear at times and a conflict page will be created containing
the text I typed. I will re-type the deleted text and continue on; however,
the same process will happen again a minute or so later with yet another
conflict page created with the new text. How can I keep this from happening?
It appears it is related to OneNote trying to synchronize changes and the
conflict pages are there for me to resolve later on; however, this is very
frustrating.

I should point out that the software is installed locally and the OneNote
data files are stored locally. I am not sharing the OneNote files with
anyone...nor do I want to. I changed the Sync setting to "Work Offline," but
this seems to have no affect. What am I doing wrong?

In addition, I frequently see an error message at the top of a section that
says "This section is corrupted. Click here to try to repair this section."
Is this a related problem? I will often repair the section only to see it
become corrupted again later on. I never experienced these problems in prior
versions of OneNote. Help!!!!

-- John

 

[David Olsen]

Have you run menu: Help-Office Diagnostics?

 

[Ilya Koulchin]

Sounds like your section got corrupted somehow. Since repair doesn't
seem to be working, I'd recommend copying all the content into a new
section and deleting the corrupt section once you have a copy of everything.
The conflict pages are likely a sideeffect of the corruption. Ideally,
you wouldn't be seeing conflict pages at all in a single-user scenario.

 

[John D.]

David,

Thanks for the suggestion. I will give that a try and report back.

-- John

 

[John D.]

Ilya,

I should have mentioned in my prior post that I have tried what you
suggested before. Some additional information that might be of some help in
understanding my situation:

1. My laptop is connected to an office network, but again, the data files
are stored on my local drive and I have no one else trying to update the note
files. In fact, I am the only OneNote user in my department.
2. Activesync is running, but I have not installed the OneNote mobile
application on my PDA.
3. Although I selected to work offline, when I open the Sync window the
Notebook sync status window shows the program actively trying to sync the
notebook. (Progress bars continually start and re-start.)
4. I installed the application on my home computer last night and noticed
the Sync status links are greyed out. (My home computer is not connected to a
network.)

The problem seems to be related to being connected to a network. It seems I
need to figure out how to disable the sync from trying to occur. Can you or
anyone else offer any other suggestions. Thanks!

-- John

 

[Ilya Koulchin]

I should have mentioned in my prior post that I have tried what you
suggested before. Some additional information that might be of some help in
understanding my situation:

1. My laptop is connected to an office network, but again, the data files
are stored on my local drive and I have no one else trying to update the note
files. In fact, I am the only OneNote user in my department.
2. Activesync is running, but I have not installed the OneNote mobile
application on my PDA.
3. Although I selected to work offline, when I open the Sync window the
Notebook sync status window shows the program actively trying to sync the
notebook. (Progress bars continually start and re-start.)
4. I installed the application on my home computer last night and noticed
the Sync status links are greyed out. (My home computer is not connected to a
network.)

The problem seems to be related to being connected to a network. It seems I
need to figure out how to disable the sync from trying to occur. Can you or
anyone else offer any other suggestions. Thanks!

You cannot "disable sync". OneNote will always use the cache when
working with all notebooks (even local notebooks!). The fact that your
computer is connected to some network bears no relation on syncing local
notebooks. Also, the "work offline" option has no effect on local
notebooks - it is used only for notebooks that are synced over a network
connection.