G
garfield-n-odie [MVP]
It's possible that the Norton Office Plugin is still registered
in Windows, even if you uninstalled Norton. Search for the
OFFICEAV.DLL file on your system (include hidden and system
files/folders). If you find it, note the folder where it is
located, and use the "regsvr32 /u" method described in KB329820
to unregister the DLL.
in Windows, even if you uninstalled Norton. Search for the
OFFICEAV.DLL file on your system (include hidden and system
files/folders). If you find it, note the folder where it is
located, and use the "regsvr32 /u" method described in KB329820
to unregister the DLL.