Open word and same document always appears

V

Veronica Brown

Sounds like that very old document might be your "blank document." In other
words, you might have inadvertently saved that document as your "normal
template" (Normal.dot).

Try:
Deleting all that content so that it's blank again
File > Save As...
got stright to the bottom of the dialog box, to Save As Type:
Select Document Template (.dot)
Select (and overwrite) the file Normal.dot.
 
V

Veronica Brown

Thank you Suzanne, I stand corrected! Judy, i hope my suggestion didn't
cause you any inconvenience.
 
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