Hello,
If you are using Outlook 2002, please look at the detail article below:
290025 OL2002: Delay Occurs When You Open a Message in Outlook 2002 with
http://support.microsoft.com/?id=290025
300904 OL2002: Outlook Stops Responding Before It Opens E-mail Attachment
http://support.microsoft.com/?id=300904
Best Regards,
Jan Suralertrungsri, MCSE
Microsoft Enterprise Messaging Support
Client Server Infrastructure
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