Patrick--
"The safer approach would have been to wipe the hard drive and install
everything clean as RTM." Absolutely. And the people I know at MSFT always
preach that when they give Windows talks for obvious reasons. Why take a
chance that you will be saddled with the sins of corrupt files or .dlls or
registry strings past?
I did not upgrade from Vista Beta to RTM. It wouldn't surprise me that it
could be problematic, given the large number of bugs Sinofsky (trains on
time even when they are off the track) forced out the door of the Redmond
campus with the premature release of Vista--it needed 6 more
months--developers and PMs were forced to sign off on bugs and I know this
for a fact). BTW after 25 years when do you think Device Manager released
on August 25, 1995 will ever give you an accurate assessment of driver
health? It says drivers are working when they are trashed and I got it
directly from the teams that work on it they weren't going to fix it for
Vista, and they didn't.
I'm smarter than to upgrade from a Beta and I wouldn't upgrade any OS
period, although we had Beta testers doing everything under the sun--and
some on test machines just to see how things would work out including
running Vista with the highest end Video cards and the lowest, upgrading
from the Beta builds, (even though they got a free Vista Ultimate) etc. I
know that Vista's installation is in one sense clean, even when it is an
upgrade and I can assure you I only install a Windows OS on a clean HD. I
try to install Office to a clean environment as well, in every way possible.
My sense is that Office is more prone to setup problems, but they have
progressed considerably as to Office setup in the last 3 versions each new
version.
My philosophy is to always do a clean install of the OS, and I always wipe
the HD first. I also always try to completely unistall the previous version
or build of Office. As I said on this particular Vista RTM, there were no
predecessor Office builds of any type. I did however use a One Note trial
that *I tried to uninstall until I was able to buy a One Note 2007 RTM. The
One Note trial would not uninstall from Add/Remove and below I ask you for a
manual uninstall.
So to reiiterate and summarize this is a clean install of Vista, and I did a
clean install of Office 2007 Pro with no parallel older version of Office
being used. On my XP boot, I have installed an older version of Office
tools along with Office 2007, because I want to compare the different tools,
but not on Vista.
I don't believe in upgrading the OS. I think your long range prognosis is
not as good or as stable, but of course a lot of people do it, and given the
number of bugs that were in Vista as Sinofsky forced it out the door and
that I know about today, I would never upgrade to RTM from a beta build of
Vista. Vista RTM is replete with a large number of bugs and those of us who
help on the Vista groups find more and more of them every week.
Please clarify exactly what you meant to do by expanding a little and
explicitly typing the steps if you don't mind. I want to know this tip for
the future.
I told you what I did, and it worked for a few minutes, but in testing
shortly after the behavior repeated itself, so I uninstalled Office 2007 Pro
and reinstalled it. Interesting this only happened when I tried to open
Word--probably far and away the most used Office app, but I'm not sure of
that. Perhaps Outlook is close. I consider best practices to use the
Windows Installer Cleanup Utility first, because so many MSFTies associated
with the Office setup teams endorse it whenever setup problems break out for
a service pack or Office and they get on the setup group, but I was tired
and in a hurry in the wee hours so I skipped that step that is usually
reflex for me.
I reinstalled Office 2007 Pro.. I also had an entry for a One Note 2007
trial hanging in Add/Remove that would not uninstall and evoked the error
that the installation was corrupt (even though I had installed One Note) and
that I needed to use the CD to reinstall it before I could uninstall the
trial. I had a free standing copy of One Note as well as one that is part
of Office enterprise, so I reinstalled One Care 2007 and the Add Remove
trial entry vanished. I couldn't find an MSKB or steps to manually install
One Note anywhere including the group.
Now both Office Pro 2007 (all apps) and One Note 2007 are working great.
1) I want to know please exactly what your steps were meant to be.
2) The name of that D_Word value NoRereg (set to 1) what does that mean or
stand for? Whgere did it come from? Does it have anything to do with
registering a value in the registry? I'm interested in its physiology--how
that behaves or what it does?
I agree with your analysis that something became corrupted in the
installation, but it took it several months to happen or perhaps it always
was, and got worse or further corrupted under the hood. I did see that
behavior in the beta builds of Vista, but then since I wasn't fortunate
enough to be a Beta tester for Office 2007, so I had to use my Office 2003
and uninstalled it as Beta builds for Office 2007 were made public--and that
could have accounted for some of the Office 2003 being left behind although
I can tell you I was prescient enough to check all files and folders and to
use the WICU, however I did not check all the ectopic Office registry keys
when I uninstalled Office 2003 in order to use the public Beta builds of
Office 2007 on Vista Beta. Yeah, I know Beta on Beta but I think a lot of
us who are Windows and Office enthusiasts do that because we want to get our
hands on the latest new features--the ribbon and the many new changes, etc.
Oh and BTW, I remembered you are a One Note MVP. What do you think caused
One Note 2007 trial to hang in as an entryAdd Remove (I worried it might
conflict with One Note 2007 RTM) and also that it might take up valuable
realestate but I didn't want to try to remove its files and folders and
frankly I couldn't distinguish the trial files and folders from the RTM let
alone the registry keys. One Note worked fine once I installed the RTM. I
should note that the trial corrupted, and I tried to uninstall the trial
before installing the RTM of One Note 07 and could not.
Do you have a manual uninstall for One Note which would have come in handy?
I hope I can get you to answer my questions. :>)
Thanks very much, and I am reminded to start watching your very useful blog
again and links you sign with again.
CH
Patrick Schmid said:
It isn't what I meant exactly, but it should work in your case. When you
double-click a Word file, does it open in Word 2007?
You probably have something corrupted in your installation. The KB you
pointed out though is the correct one for manually removing Office 2007.
You upgraded this machine from a Vista Beta to RTM? That wouldn't surprise
me that it causes problem. The safer approach would have been to wipe the
hard drive and install everything clean as RTM.
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update:
http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:
http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:
http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:
http://ribboncustomizer.com
OneNote 2007:
http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:
http://pschmid.net/blog/feed
Hi Patrick.
Thanks. You have posted some great articles on your blog over the years,
and I'm a fan of them.
I want to tell you what I had in the reg, and what I did. I did not
have
Office 2003 to my knowledge. I have had it on Vista builds in Beta
testing
before I could get the trials for the Beta of Office 2007. I had a trial
of
Office 2007 on, but I uninstalled it when Office 2007 released. I had to
use an MSKB that was a bit tedious to uninstall the trial because it
would
not uninstall from Add/Remove and I have seen the same issues I had with
the
trial on this group.
The MSKB I used was this one:
Error message after you remove the beta release version of a 2007 Office
suite or program and then try to install the original release version of
a
2007 Office suite or program: "Setup is unable to proceed"
http://support.microsoft.com/kb/928218/en-us
But honestly, I am sure I didn't use the KB ion this RTM version of
Vista; I
used it on another Vista build prior to RTM or another Vista RTM where I
had
a Beta trial of Office 2007 or an RTM trial of Office 2007 installed. I
haven't installed Office 2003 on this RTM Vista.
Here's what I saw in the Reg and what I did:
In the reg there is
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0 but the *only single
subkey
under it is Outlook for some reason.
I have no trouble whatsoever opening and using all components of Outlook
2007. The only app that gave me that setup run was Word.
Now I have
HKEY_CURRENT_USER\Software\Microsoft\Office\12\Word\ Options.
What I took you to mean, and did, was to go there and create a new DWord
value at Options (named NoRereg set to 1).
I did this, and it worked like a charm. I hope that's what you meant for
me
to do. I was a little confused by your steps that you may mean to do it
under Office 11, and honestly I have no idea in the world why there is an
Office 11 subkey when I didn't have Office 11(2003) installed on this
Vista
RTM.
Thanks so much for solving this problem. I did see it on Vista beta
builds
prior to RTM, and my analysis is that's because I had Office 2003
installed
on Vista Beta before they made Office 2007 Beta trials public. Then when
I
uninstalled Office 2003 on those builds, to use the 2007 trials, maybe
some
files remained that Add/Remove missed.
Let me know if I did what you meant. Word is popping up quick now and
the
setup progress bar is gone.
Thanks very much for the help.
CH
Patrick Schmid said:
Sounds like this:
http://pschmid.net/blog/2007/04/20/110
Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update:
http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:
http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:
http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:
http://ribboncustomizer.com
OneNote 2007:
http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:
http://pschmid.net/blog/feed
After testing all the apps, this only happens when I try to open Word.
The
others open as normal.
CH
"Chad Harris" <vistaneedsmuchowork.net> wrote in message
I have Office Pro 2007 on Vista since it released. I haven't had
problems
like this with RTM, but did during the Beta of both of them. Now
starting
today, when I open an Office app, instead of it popping up like
normal,
a
prorgress bar shows up "configuring Office professional" and it the
app
will not open up until this thing runs for 20-30 minutes.
I'm looking towards the Office Diagnostics from Help when Word
finally
opens, and the next step would be to use the Windows Installer
Cleanup
Utitlity and then to uninstall Office and to reinstall it.
Does anyone understand this sudden behavior?
CH
