Opening Vista mail attachment

[Henry]

I have windows XP and Outlook 2003 but I cannot open a Vista MS mail
attachment. Please advise.

 

[Roady [MVP]]

What happens when you try?
What is the actual attachment?
Outlook isn't the one opening the files but Windows. Of course you need the
proper application installed as well (for instance Adobe Reader for
pdf-files). Ask the sender of the file if you do not know which program you
need to open file with.

 

[Henry]

--
Henry

What happens when you try?
What is the actual attachment?
Outlook isn't the one opening the files but Windows. Of course you need the
proper application installed as well (for instance Adobe Reader for
pdf-files). Ask the sender of the file if you do not know which program you
need to open file with.



-----



When I try to open the attachment nothing happens. Person sending says he has typed it in word with Vista OS. I have adobe reader installed.

Henry

 

[Diane Poremsky [MVP]]

if he used word to write it, you need word installed - Write won't open the
new docx format. If you save it to my documents, can you open the saved
copy?

--
Diane Poremsky [MVP - Outlook]



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[Henry]

When I saved it to a file, properties said wps file. I could open with adobe
from the file but it was hard to read, i.e. columns out of order, etc.
although it is in landscape format. I also tried Word and excel to open it
with no luck.

 

[VanguardLH]

When I saved it to a file, properties said wps file. I could open with adobe
from the file but it was hard to read, i.e. columns out of order, etc.
although it is in landscape format. I also tried Word and excel to open it
with no luck.

A .wps file is one create by MS Works (the Word included in the Works
suite); see http://support.microsoft.com/kb/884182. So what version of
Works did the sender use to compose the .wps document? Is it older than
version 6 (which means you cannot use the converter)? Maybe
http://support.microsoft.com/kb/943600 will help.

Later versions of Works (2001, and up) include Word which creates .doc
files by default. That means the Word that you have can read those .doc
file. However, old versions of Works default to creating .wps files
which was a different proprietary document format used by Microsoft that
was obscure (only used by Works users) and poorly supported even by
Microsoft. Microsoft's Office suite (the Word component therein) won't
import .wps. You have to use the convert utility mentioned in the above
KB article. That you got an .wps file means either the sender is using
an antiquated version of Works or they picked the wrong format when they
chose to save the document.

You said that you have Outlook 2003 installed. That says nothing about
whether or not you have Word 2003 installed, too (i.e., if you installed
Outlook 2003 alone or as part of a some edition of Office 2003).

When you save the .wps attachment from the e-mail to a file on your hard
drive, what happens when you double-click on that file? Does Word load
up to display the .wps file?

 

[Brian Tillman [MVP - Outlook]]

A .wps file is one create by MS Works (the Word included in the Works
suite);

It could also be a file created by the Kingsoft Office word processor.