Organizational Chart

[FlaProcessEng]

I upgraded a user from WinNT4.0+Office97 to Win2000+Office2000, and now when
he tries to open and OrgChart, he gets the message:
"Unable to load MS Organizational Chart. Press F1 for Help.".

In searching through the KB, this seems to be a known problem. Is there a
patch or workaround so he can run the OrgChart program?
Thanks

 

[Susan Ramlet]

Hi, FlaProcessEng,

Have you seen the workaround in this article?

You receive an "Unable to load MS Organizational Chart" error message when
you try to insert an Organization Chart file in PowerPoint 2000 on a
computer that is running Windows NT 4.0 or Windows 2000:
http://support.microsoft.com/default.aspx?scid=kb;en-us;226573

 

[FlaProcessEng]

I have a different problem.... the user has an old Org chart with the
extension of
'.doc', and can't open it. MS OrgChart tries to open, but generates the
error message then closes. So I can't use the workaround in the article - it
assumes I can
open OrgChart.

Thanks,
Allen

 

[Bob Buckland ?:-\)]

Hi Allen,

If it's a .doc file then it would be seen by Word
as a Word document. MS Orgchart v2 used .OPX files
as mentioned in the article.

It's possible that the .DOC file could have a link to
an OPX file that contained the original chart.

=========
I have a different problem.... the user has an old Org chart with the
extension of
'.doc', and can't open it. MS OrgChart tries to open, but generates the
error message then closes. So I can't use the workaround in the article - it
assumes I can
open OrgChart.

Thanks,
Allen >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx