Organize Inbox with email address instead of Display name

R

Rick

I have an Outlook installation that pulls two different email boxes. I want
to color the messages according to the email box it pulled from. For example,
[email protected] is Red and [email protected] is Green. It works ok when the
To value is that actual email address but when it comes in as the Display
Name of John Doe it doesn't look at the email address. The Display name John
Doe could be either address. How do I get the rule to always look at the
email address and ignore the Display Name field?
 
B

Brian Tillman [MVP - Outlook]

I have an Outlook installation that pulls two different email boxes. I want
to color the messages according to the email box it pulled from. For
example,
[email protected] is Red and [email protected] is Green. It works ok when the
To value is that actual email address but when it comes in as the Display
Name of John Doe it doesn't look at the email address. The Display name John
Doe could be either address. How do I get the rule to always look at the
email address and ignore the Display Name field?
Click to expand...

Why not Group By the mail account? I'll have to test the coloring myself when
get home.
 
N

Nikki Peterson

I'm gonna make a wild guess here and ask, do you use the Exchange
Server?

I ask because this is a common problem for my clients when they
use a secondary smtp. The Exchange system see's the address, and
authenticates you to the active directory account, using your Primary
SMTP.

There are solutions available. But I won't continue if this is not the case.

Nikki

I have an Outlook installation that pulls two different email boxes. I want
to color the messages according to the email box it pulled from. For
example,
[email protected] is Red and [email protected] is Green. It works ok when the
To value is that actual email address but when it comes in as the Display
Name of John Doe it doesn't look at the email address. The Display name John
Doe could be either address. How do I get the rule to always look at the
email address and ignore the Display Name field?
 
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