original mail being deleted when replying

J

Jim

How can I stop outlook from deleting an original note when
I reply to it? This has been happening for about six
months now. When I open a new note, then click "reply",
the original note disappears.
 
B

Brian Tillman

Jim said:
How can I stop outlook from deleting an original note when
I reply to it? This has been happening for about six
months now. When I open a new note, then click "reply",
the original note disappears.

Most likely it's not being deleted, just marked as read and you have your
View set to "Unread Messages". Click View>Current View>Messages or
View>Arrange By>Current View>Messages, depending on your Outlook version.

Note: always state your Outlook version when asking a question.
 
J

Jim

Thanks Brian,
I meant to give you the Outlook version - sorry. I have
Outlook 2000 9.0.0.2711 and you got me to look deeper into
my problem. I modified the current view and changed it
from Icon to Received in the sort field. That worked.
Thanks again, Jim
 
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