original mail being deleted when replying

J

Jim

How can I stop outlook from deleting an original note when
I reply to it? This has been happening for about six
months now. When I open a new note, then click "reply",
the original note disappears.
 
B

Brian Tillman

Jim said:
How can I stop outlook from deleting an original note when
I reply to it? This has been happening for about six
months now. When I open a new note, then click "reply",
the original note disappears.
Click to expand...

Most likely it's not being deleted, just marked as read and you have your
View set to "Unread Messages". Click View>Current View>Messages or
View>Arrange By>Current View>Messages, depending on your Outlook version.

Note: always state your Outlook version when asking a question.
 
J

Jim

Thanks Brian,
I meant to give you the Outlook version - sorry. I have
Outlook 2000 9.0.0.2711 and you got me to look deeper into
my problem. I modified the current view and changed it
from Icon to Received in the sort field. That worked.
Thanks again, Jim
 
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