oulook 2003 personal folders backup utility

R

Russell

My wife and I share an XP Pro machine and have seperate login accounts. We
both use Outlook 2003 and I have installed the Microsoft Outlook Personal
Folders Backup Utility. Unfortunately, this seems to only work for the user
that installs the add-in. I installed the utility while logged in as myself
and it works fine, unfortunately when my wife is logged in the add-in doesn't
seem to run.

Is this a known issue or am I doing something wrong?

Thanks in advance for your help.
 
B

Brian Tillman

Russell said:
My wife and I share an XP Pro machine and have seperate login
accounts. We both use Outlook 2003 and I have installed the
Microsoft Outlook Personal Folders Backup Utility. Unfortunately,
this seems to only work for the user that installs the add-in. I
installed the utility while logged in as myself and it works fine,
unfortunately when my wife is logged in the add-in doesn't seem to
run.
Click to expand...

The Add-in is probably not defined in your wife's profile. Click
Tools>Options>Other>Advanced Options>COM Add-Ins. If you don't see "Outlook
Backup Addin" there, click Add and browse to C:\Program Files\Microsoft
Office\Office10\Addins. Select "outbak.dll" and click OK. Click back out
of all the dialog boxes, stop and restart Outlook.
 
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