Out of Office assistant does not work with external e-mail

[Ivo]

Hi Everbody,

I have a question. We use Exchange Server 5.5 with SP3 on
a NT Server with Sp6a.

The problem we are having is that for some users "the out
of office assitant" does not work when people from
outside the company send e-mail. Within the company it
works without any problems! This causes problems cause
customers are not are people are on holliday etc.

I already checked the delivery options, but none of the
users use an alternate recipient!

What can be the problem? And what can i check to see if
something is not configured correctly?

Thanks

Kind Regards

Ivo

 

[Milly Staples [MVP - Outlook]]

Out of Office replies are disabled by default on Exchange (during this last
blitz of Swen, aren't you glad???)

Talk to the admin about turning it on - it is off for a good reason, the
best one being prevention of a mail loop that will take down your Exchange
server. Don't laugh, it has happened to colleagues.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Ivo <[email protected]> asked:

| Hi Everbody,
|
| I have a question. We use Exchange Server 5.5 with SP3 on
| a NT Server with Sp6a.
|
| The problem we are having is that for some users "the out
| of office assitant" does not work when people from
| outside the company send e-mail. Within the company it
| works without any problems! This causes problems cause
| customers are not are people are on holliday etc.
|
| I already checked the delivery options, but none of the
| users use an alternate recipient!
|
| What can be the problem? And what can i check to see if
| something is not configured correctly?
|
| Thanks
|
| Kind Regards
|
| Ivo