Out of Office Reply does not work

D

Denise

I am using Outlook 2000 with Exchange Server 5.5. When I
set up my Out of Office reply, it doesn't work. When I
log into my Outlook, I am notified the the Out of Office
Assisant is on, but senders are not getting the reply
that I set up. I have no other rules set up. I am the
only recipient in the mailbox.

Please help. Thank you.
 
R

reynaldo.gonzalez

In Outlook go to Help > About Microsoft Outlook then click
the Disabled Items buton to see if the service is listed
there. You could also check to make sure the plug in is
added. For this go to Tools > Options > Other tab >
Advanced Options > Add In Manager. Check to see if the
Exchange Extensions commands are installed.
Jay
 
G

Guest

Jay,
The Exchange Extension commands ar installed. Outlook
2000 doesn't have the optio to view the disabled items.
(XP does...)

Do you know what service the OOA is attempting to use?
 
V

Vanguardx

"[email protected]"
Jay,
The Exchange Extension commands ar installed. Outlook
2000 doesn't have the optio to view the disabled items.
(XP does...)

Do you know what service the OOA is attempting to use?
Click to expand...

What happens when someone *IN* your Exchange organization (i.e., within
your company) sends you a message? Does the internal sender get your
reply? The default in Exchange is to NOT auto-reply to outside senders.
Companies don't want auto-responders identifying defined and active
e-mail accounts to spammers. They also don't want to let their
customers knows that they are incapable of reassigning manpower when one
of their employees happens to take a vacation. You'll need to talk to
your Exchange admin if you want to break company policy and auto-respond
to outside senders.
 
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