Outlook 2000 0x800ccc13 error

[Fototrekr]

3 days ago, my Outlook 2000 program (Windows XP OS)
starting giving me the error message:
- "1 message couldn't be retrieved from the server. This
usually happens when the connection is lost due to server
or network problems. If the problem persists, contact
your administrator"

- A TCP/IP error occurred while trying to send data to
the server. (Account: 'mail.comcast.net', POP3
server: 'mail.comcast.net', Error Number: 0x800ccc13).

I'm running Outlook 2000 on Windows XP, home edition.
I've checked with Comcast and my settings are correct
(should be, I didn't change anything from the way it was
before it quit working). They say it's a problem with
Outlook. It's worked fine for over a year before this and
I've made no changes in the last week. I even did a
system restore to 7 days prior when I know Outlook was
working and that didn't help.

I also read that this error could be caused if IE and
Outlook Express aren't the same version (Outlook required
OE files) so I deleted Outlook express, including the
registry lines, and reinstalled it from the existing IE
program. No help.

Any ideas anyone? It would be very appreciated!!!!

Thanks!

 

[Milly Staples [MVP - Outlook]]

Try deleting and re-adding the TCP/IP stack.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Fototrekr asked:

| 3 days ago, my Outlook 2000 program (Windows XP OS)
| starting giving me the error message:
| - "1 message couldn't be retrieved from the server. This
| usually happens when the connection is lost due to server
| or network problems. If the problem persists, contact
| your administrator"
|
| - A TCP/IP error occurred while trying to send data to
| the server. (Account: 'mail.comcast.net', POP3
| server: 'mail.comcast.net', Error Number: 0x800ccc13).
|
| I'm running Outlook 2000 on Windows XP, home edition.
| I've checked with Comcast and my settings are correct
| (should be, I didn't change anything from the way it was
| before it quit working). They say it's a problem with
| Outlook. It's worked fine for over a year before this and
| I've made no changes in the last week. I even did a
| system restore to 7 days prior when I know Outlook was
| working and that didn't help.
|
| I also read that this error could be caused if IE and
| Outlook Express aren't the same version (Outlook required
| OE files) so I deleted Outlook express, including the
| registry lines, and reinstalled it from the existing IE
| program. No help.
|
| Any ideas anyone? It would be very appreciated!!!!
|
| Thanks!