outlook 2000 and email/ business fax problem

[lxxgrrl]

Hi
Has anyone run into the problem when creaing an email message and
inserting an email address from the contacts folder, if the contact
(Jane Does) has a business fax filled in, the message inserts a
business fax instead of the email address.

THanks

Linda

 

[Russ Valentine [MVP-Outlook]]

Normal behavior. What did you expect it to do?
Outlook considers fax numbers to be valid electronic addresses, since there
are many client- and server-based components that can use such addresses.

One method to hide fax numbers from the address book is to prefix the fax
number with one or more letters (maybe B for business fax, H for home, O for
other). If the fax number begins with a letter, Outlook won't show it in the
address book. This definitely works in Outlook 2000 and 2002.

There are a couple of utilities that can help you hide fax numbers from the
address book. See http://www.rsoutlook.com/us/rshifa.htm and
http://www.sperrysoftware.com/Outlook_Solutions.htm (Hide Fax Numbers).

Another way to avoid avoid having fax numbers appear in the address book is
simply not to enter data in the fax fields. Put fax numbers in some other
(non-phone) fields.