Outlook 2000 Backup Add-In Problem

[Barry S.]

I'm having trouble with the Outlook 2000 Backup Add-In..

On clicking File/Backup and exiting Outlook I
get "Cannot copy Outlook. Access is denied, the source file may be in
use."

I've done searches on Google and eliminated every possible process
that might possibly have a hold on Outlook.. Namely the Nokia
connection manager which syncs a Phone w/Outlook. No luck.

I eliminated every process Windows would allow me to kill. No luck.

I've rebooted without the Nokia Connection Wizard booted. (X-ed it
out in the registry on CurrentVersion/Run) No luck.

So Outlook won't allow me to backup this data. There are no Office
processes running. There are no processes that are attached to this
data. (That I can find..)

I've seen a number of issues similar to this posted, but haven't found
a resolution..

How can backup the data? Can I just copy a file from somewhere?

The problem machine is an Athlon with W2K w/ SP4 and Office 2000 (says
SP3 has been applied)..

__________________
Note: To reply, replace the word 'spam' embedded in return address with 'mail'.
N38.6 W121.4

 

[Milly Staples [MVP - Outlook]]

You can simply copy the .pst file to another location for backup, use
Archiving to backup some information, or try uninstalling and reinstalling
the add-in.

First, I would make sure it is enabled under the COM add-ins on
Tools->options->other->Advanced.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Barry S. <[email protected]> asked:

| I'm having trouble with the Outlook 2000 Backup Add-In..
|
| On clicking File/Backup and exiting Outlook I
| get "Cannot copy Outlook. Access is denied, the source file may be in
| use."
|
| I've done searches on Google and eliminated every possible process
| that might possibly have a hold on Outlook.. Namely the Nokia
| connection manager which syncs a Phone w/Outlook. No luck.
|
| I eliminated every process Windows would allow me to kill. No luck.
|
| I've rebooted without the Nokia Connection Wizard booted. (X-ed it
| out in the registry on CurrentVersion/Run) No luck.
|
| So Outlook won't allow me to backup this data. There are no Office
| processes running. There are no processes that are attached to this
| data. (That I can find..)
|
| I've seen a number of issues similar to this posted, but haven't found
| a resolution..
|
| How can backup the data? Can I just copy a file from somewhere?
|
| The problem machine is an Athlon with W2K w/ SP4 and Office 2000 (says
| SP3 has been applied)..
|
| __________________
| Note: To reply, replace the word 'spam' embedded in return address
| with 'mail'. N38.6 W121.4

 

[Tony Josephs]

I had the same problem with my SPV phone. I just take it out of the cradle
everytime I shut down Outlook XP and run the backup process. It appears
ActiveSync hold some kind of lock on the Outlook files.

 

[Barry S.]

You can simply copy the .pst file to another location for backup, use
Archiving to backup some information, or try uninstalling and reinstalling
the add-in.

I'm not sure I found the right the .pst file.

I found an outlook.pst file in

C:\Documents and Settings\Barry Soben\Local Settings\Application
Data\Microsoft\Outlook

However, it's 100k smaller than the previous backup I have.. And I
think I've added to my contacts since the thing was last successfully
backed up. So, I was expecting a bigger file. Is this the correct
one to backup?

First, I would make sure it is enabled under the COM add-ins on
Tools->options->other->Advanced.

It is.

Milly Staples [MVP - Outlook]

After searching google.groups.com and finding no answer
Barry S. <[email protected]> asked:

| I'm having trouble with the Outlook 2000 Backup Add-In..
|
| On clicking File/Backup and exiting Outlook I
| get "Cannot copy Outlook. Access is denied, the source file may be in
| use."
|
| I've done searches on Google and eliminated every possible process
| that might possibly have a hold on Outlook.. Namely the Nokia
| connection manager which syncs a Phone w/Outlook. No luck.
|
| I eliminated every process Windows would allow me to kill. No luck.
|
| I've rebooted without the Nokia Connection Wizard booted. (X-ed it
| out in the registry on CurrentVersion/Run) No luck.
|
| So Outlook won't allow me to backup this data. There are no Office
| processes running. There are no processes that are attached to this
| data. (That I can find..)
|
| I've seen a number of issues similar to this posted, but haven't found
| a resolution..
|
| How can backup the data? Can I just copy a file from somewhere?
|
| The problem machine is an Athlon with W2K w/ SP4 and Office 2000 (says
| SP3 has been applied)..

__________________
Note: To reply, replace the word 'spam' embedded in return address with 'mail'.
N38.6 W121.4