K
KK
We are using Exchange 2003 with Outlook 2000 clients using Service Pack 3.
We want to have our company Sales Reps (external outside email address and
contact info) contact information readily available to the Sales force
through the Global Address List.
I have created a Contact listing in the Public folder, given appropritate
permissions, checked the appropriate check box to enable the public folder
sales contact list to show up in the GAL...
However, when we select a contact and try to send an email message to the
contacts' email address, we get an Outlook 2000 messagebox (Title: Check
Names) that says...Microsoft Outlook does not recognize "SALESCONTACTNAME"
and it gives 2 options (radio buttons) that say "Create a new address..." or
"Change to (No Suggestions)".
This does send the mail out to users using Office 2003 as their email
client, but not to users using the Outlook 2000 client. Is this a function
of the Office 2000 service pack?...or some other issue.
We want to have our company Sales Reps (external outside email address and
contact info) contact information readily available to the Sales force
through the Global Address List.
I have created a Contact listing in the Public folder, given appropritate
permissions, checked the appropriate check box to enable the public folder
sales contact list to show up in the GAL...
However, when we select a contact and try to send an email message to the
contacts' email address, we get an Outlook 2000 messagebox (Title: Check
Names) that says...Microsoft Outlook does not recognize "SALESCONTACTNAME"
and it gives 2 options (radio buttons) that say "Create a new address..." or
"Change to (No Suggestions)".
This does send the mail out to users using Office 2003 as their email
client, but not to users using the Outlook 2000 client. Is this a function
of the Office 2000 service pack?...or some other issue.