Outlook 2000 Email attachments

M

McPike

Also, I've toyed with the idea of buying the Student/Teacher Office 2003
edition (currently have Office 2000) which includes Outlook 2003. Do any of
you know if I upgrade to that version, will my issue be resolved? Have any
of you gone from Office 2000 to 2003 and had your email attachment problem go
away?
 
B

Brian Tillman

McPike said:
I've been very frustrated because the people that can't open my
emails now, used to be able to open them (even though they don't use
Outlook) and nothing has changed on my end except installing the
Microsoft & Windows updates. I have always sent emails in HTML
format, so why is there a problem now? Plus, I've never sent it in
Rick Text format so this is a non-issue. Yes, all of those that I'm
sending to are in my contacts.
Click to expand...

Open the Contact record of one of those people and double-click the E-mail
address. If you see an "Internet format" drop-down, what does it say?
 
M

McPike

Oooooh! You may be on to something!!! It displays:
the display name, the email address, email type = SMTP and THEN there's a
box with a checkmark in it that says "Always send to this recipient in
Microsoft Outlook rich-text format." (I am surprised it says this here
because in Tools/Options/Mail Format is says to send all emails in HTML
format.) I'm going to uncheck this box and try to send an attachment now to
this person who has NOT been able to open my attachments lately and will let
you know how it turns out! Thanks!
 
M

McPike

IT WORKED!!!! THANK YOU SO VERY MUCH!!!!! YOU'VE MADE MY DAY!!! (and that
of a friend who was having the same issue) THANKS!

Kelly
 
B

Brian Tillman

McPike said:
Oooooh! You may be on to something!!! It displays:
the display name, the email address, email type = SMTP and THEN
there's a box with a checkmark in it that says "Always send to this
recipient in Microsoft Outlook rich-text format." (I am surprised it
says this here because in Tools/Options/Mail Format is says to send
all emails in HTML format.) I'm going to uncheck this box and try to
send an attachment now to this person who has NOT been able to open
my attachments lately and will let you know how it turns out! Thanks!
Click to expand...

The setting in the Contact record overrides the general Outlook setting.
 
R

rr0714

When pdf's disapear after you send them or someone receives it as a
winmail.dat file your email account setup for sending format is NOT the only
place you have to turn off Rich Text Format for sending emails. You must
also change the rich text format in the email address properties in your
address book for the person you are sending to. double click on the email
address to bring up the email address properties and change it to let outlook
decide. The address book properties over ride what you choose in your email
account set up.
Rr0714
 
R

RonC

I've read this thread, and am wondering if it relates to the problem we're
having:

We have two computers, both running Outlook 2000 Corporate. My computer's
OS is XP Pro, my boss's is Vista. Some emails sent to my boss's computer
come through as plain text with no attachment, even though they have
obviously been sent HTML with attachment. Of course, the text is gibberish.

The same email comes to my computer just fine, HTML formatting and
attachment intact. And here's the weird part: if I then forward the email to
my boss, it comes through just fine! (We do not have intranet or Exchange -
the email is going out over the Internet again.)

As far as I can tell, all security, formatting, and other Outlook settings
are the same on both computers. You'd think if something was wrong on my
boss's "receive" settings, he'd be unable to receive the forwarded email
properly, as well as the original.

Anyone have any ideas?
 
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