Outlook 2000: Find a Contact button on toolbar

[Charles]

When I click on Find a Contact button on the toolbar,
Outlook crashes.

Could it be related to the XP fixes released this week
which I have applied.

I believe I've had this problem before but don't remember
what fixed it.

Any other suggestions?

 

[Roady [MVP]]

Locate outcmd.dat and rename it to outcmd.old to reset the Toolbar. See if
it works now

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Guest]

Thank you for your quick response.

Stopped Outlook
Renamed outcmd.dat to outcmd.dat.old
Started Outlook
Click on the Find a Contact button
Outlook crashed.

How should I proceed?

-----Original Message-----
Locate outcmd.dat and rename it to outcmd.old to reset the Toolbar. See if
it works now

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

-----

When I click on Find a Contact button on the toolbar,
Outlook crashes.

Could it be related to the XP fixes released this week
which I have applied.

I believe I've had this problem before but don't remember
what fixed it.

Any other suggestions?

.

 

[Charles]

I'm still crashing after these actions:

Stopped Outlook
Renamed outcmd.dat to outcmd.dat.old
Started Outlook
Click on the Find a Contact button
Outlook crashed.

How should I proceed?

-----Original Message-----
Thank you for your quick response.

Stopped Outlook
Renamed outcmd.dat to outcmd.dat.old
Started Outlook
Click on the Find a Contact button
Outlook crashed.

How should I proceed?

-----Original Message-----
Locate outcmd.dat and rename it to outcmd.old to reset the Toolbar. See if
it works now

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

-----

message


.

.

 

[Roady [MVP]]

Remove the Outlook Address Book Service from your profile and restart
Outlook. Then add it again and restart Outlook once more. Go to Tools->
Address Book and in Address Book Tools-> Options and make sure only your
Contacts folder is listed there

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I'm still crashing after these actions:

Stopped Outlook
Renamed outcmd.dat to outcmd.dat.old
Started Outlook
Click on the Find a Contact button
Outlook crashed.

How should I proceed?

-----Original Message-----
Thank you for your quick response.

Stopped Outlook
Renamed outcmd.dat to outcmd.dat.old
Started Outlook
Click on the Find a Contact button
Outlook crashed.

How should I proceed?

-----Original Message-----
Locate outcmd.dat and rename it to outcmd.old to reset the Toolbar. See if
it works now

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

-----

message
When I click on Find a Contact button on the toolbar,
Outlook crashes.

Could it be related to the XP fixes released this week
which I have applied.

I believe I've had this problem before but don't remember
what fixed it.

Any other suggestions?


.

.