Outlook 2000 have an error closing any email message.

C

Castor R.

Outlook 2000 Professional crushed when I closed any open
email messages. The operating system is Windows XP with
SP1.

The error message is, "Microsoft Outlook has encountered a
problem and needs to close. We are sorry for the
inconvenience." I look into the error report details and
it contains,

AppName:Outlook.exe AppVer:9.0.0.2416
ModName:Outllib.dll ModVer:9.00.2711 Offset:000871b5

When I open Outlook 2000 again, it opens without any login
password.

I did the "Detect and Repair..." option but that didn't
work.
I uninstall the whole Microsoft Office 2000, deleted
the "Microsoft Office" directory and clear any reference
of Outlook 2000 in the registry and reinstall Microsoft
Office 2000 to a different drive (drive D) but that didn't
work either.

I reinstall Windows XP using the "Update" option only.
just in case there is a corrupt Windows XP file it will be
replaced. After that I re-install "Outlook 2000 SP-1" over
the Outlook 2000.

I scan also the computer for any possible virus infection
using the latest virus definition of Mcafee. Did also
defragmentation on all the drives.

I also disabled all running programs in the background
including antivirus program.

After all what i've done, I am still getting the same
error!!! Is there anybody there experiencing the same
problem? Any possible solution? I dont want to format and
re-install everything just only to correct this problem in
outlook 2000. Please email me at
[email protected] if you have any solutions that
work. Any help is greatly appreciated!
 
A

A.T

hi,
i get the same thing happening to me when i try to shut
down my outlook 2002. i get an error message that is
similar to your. Did you find out how to fix it?
 
C

Castor R.

Hello,
I don't have still any solution regarding this problem.
Will post it here if i got one.

Can anybody out here who can help?

-Castor R.
 
C

Castor Registos

Hello guys!

For those people who have the same problem like mine (pls.
read below), I just found out how to work around with the
problem. Here's what you can do:

1. Close Microsoft Outlook.

2.Find the file name, "OUTCMD.DLL". Usually it is in
C:\Documents and Settings\username\Application
Data\Microsoft\Outlook\. Wherein "Username" is the logged
user in Windows 2000 or XP.

3. Rename the file OUTCMD.DLL to OUTCMD.OLD


I hope this fix can help you out.

-Castor Registos
 
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