Outlook 2000 will not save contacts

G

GWL

For the past two weeks I have been trying to figure out why I cannot get
Outlook 2000 to save new contact information. This started as an
intermittent problem that now has progressed to permanent status. When I try
to save any new contact information I get the " Outlook has encountered a
problem & needs to close. We are sorry for the inconvenience." message
dialog box. I send the error message and the program closes. I am now at
the place where Outlook is unusable for any new contact information. I have
run the repair outlook routine without success. I suspect the .pst file but
do not know how to repair it. Anyone know what is going on here?

George
 
M

Milly Staples [MVP - Outlook]

Run scanpst.exe against the file until it reports no more errors. Also, how
big is the .pst file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


Having searched the archives,
GWL <[email protected]> typed:
| For the past two weeks I have been trying to figure out why I cannot
| get Outlook 2000 to save new contact information. This started as an
| intermittent problem that now has progressed to permanent status.
| When I try to save any new contact information I get the " Outlook
| has encountered a problem & needs to close. We are sorry for the
| inconvenience." message dialog box. I send the error message and the
| program closes. I am now at the place where Outlook is unusable for
| any new contact information. I have run the repair outlook routine
| without success. I suspect the .pst file but do not know how to
| repair it. Anyone know what is going on here?
|
| George
 
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