Z
ZugZug
I've posted this in a less active Outlook newgroup and after a week no
one has posted a response. Has anyone ever seen this before? Can
tell if it's an Outlook issue...or a combine Work 97 / Outlook 2000
issue.
I have Outlook 2000 SR-1. I DO NOT have the preview pane
enabled...but every couple of months I receive a message that causes
the Preview Pane to become enabled and Outlook Crashes. In the
preview pane I receive an message that says: "This item contains
active content that cannot be displayed in the preview pane". After
that the only thing I can do is close and re-open Outlook. I always
wrote it off as a typical Microsoft bug because someone was including
a weird signature or something...but a few minutes ago I got the error
when I created a message and mailed it to a Personal Address Group
that contained my address. The only thing special about the message
was I had a hyperlink to a file on a network drive (example:
\\Server\Directory\blahblah.doc").
After a little testing I realized that if I include a hyperlink to a
non-existant file or a valid link to a file that is not launched with
Word...then the preview pane does not open and everything is fine.
Does anyone know why this is happening and how to get around this
issue?
P.S. - Once I reload Outlook after it crashes...the message that
caused the error comes up in the preview pane fine.
Thanks,
ZugZug
one has posted a response. Has anyone ever seen this before? Can
tell if it's an Outlook issue...or a combine Work 97 / Outlook 2000
issue.
I have Outlook 2000 SR-1. I DO NOT have the preview pane
enabled...but every couple of months I receive a message that causes
the Preview Pane to become enabled and Outlook Crashes. In the
preview pane I receive an message that says: "This item contains
active content that cannot be displayed in the preview pane". After
that the only thing I can do is close and re-open Outlook. I always
wrote it off as a typical Microsoft bug because someone was including
a weird signature or something...but a few minutes ago I got the error
when I created a message and mailed it to a Personal Address Group
that contained my address. The only thing special about the message
was I had a hyperlink to a file on a network drive (example:
\\Server\Directory\blahblah.doc").
After a little testing I realized that if I include a hyperlink to a
non-existant file or a valid link to a file that is not launched with
Word...then the preview pane does not open and everything is fine.
Does anyone know why this is happening and how to get around this
issue?
P.S. - Once I reload Outlook after it crashes...the message that
caused the error comes up in the preview pane fine.
Thanks,
ZugZug