Outlook 2000

[doydoy]

When I click on one of the personal folders I created in Outlook 2000, I am
getting the message "Unable to display the folder". I have searched deep
into my computer and cannot find it. I'm not sure how it got deleted as all
of the other folders I created are fine. Can you help?

 

[Russ Valentine [MVP-Outlook]]

The steps you used to corrupt your Outlook profile would permit someone to
help. Without that information I'm not sure how you expected help from a
newsgroup. Outlook 2000 is many years out of support. You failed even to
state which mail support mode of Outlook 2000 you are using. You might also
want to consider divulging to us why you felt you needed multiple Personal
Folders in Outlook. We are not mind readers, and I'm struggling to come up
with a reason you felt you needed to do so.

 

[doydoy via OfficeKB.com]

Russ,

Please accept my apology for not giving you enough info. I use Microsoft
2000 Office for my email program. The files I created were in "My Shortcuts"
and contain various saved emails i.e recipes, order info, etc. One of these
shortcuts displays "Unable to open the folder" when I click on it. I can't
access anything on it (properties, etc). I searched on the web and performed
many tasks...scanpst.exe, different search modes. I am not very experienced,
but willing to take chances.

 

[Russ Valentine [MVP-Outlook]]

You've only added to the confusion. We still have no idea which mail support
mode of Outlook 2000 you are using, and it matters greatly. I'll give you
two choices: Internet Mail Only or Corp/Workgroup.
First you said you created multiple Personal Folders in your Outlook
profile. Now you say you created files in "My Shortcuts." We still have no
idea what you did.

 

[doydoy via OfficeKB.com]

Russ,

It is Internet Mail. As I tried to explain to you I am very unexperienced on
computer matters. The files I created are in "My Shortcuts" and using the
personal folders term was due to my lack of knowledge. One of the shortcuts
is what I am having problems with, and unfortunately, it happens to be one
that is most important to me.

You've only added to the confusion. We still have no idea which mail support
mode of Outlook 2000 you are using, and it matters greatly. I'll give you
two choices: Internet Mail Only or Corp/Workgroup.
First you said you created multiple Personal Folders in your Outlook
profile. Now you say you created files in "My Shortcuts." We still have no
idea what you did.

Russ,

[quoted text clipped - 26 lines]

 

[Russ Valentine [MVP-Outlook]]

If you are referring to the "My Shortcuts" section of Outlook, those are
simply links to files on your hard drive. The link may be corrupt, but the
file should still be on your hard drive where you created it and you can
easily recreate a link to it.
--
Russ Valentine
[MVP-Outlook]

Russ,

It is Internet Mail. As I tried to explain to you I am very unexperienced
on
computer matters. The files I created are in "My Shortcuts" and using the
personal folders term was due to my lack of knowledge. One of the
shortcuts
is what I am having problems with, and unfortunately, it happens to be one
that is most important to me.

You've only added to the confusion. We still have no idea which mail
support
mode of Outlook 2000 you are using, and it matters greatly. I'll give you
two choices: Internet Mail Only or Corp/Workgroup.
First you said you created multiple Personal Folders in your Outlook
profile. Now you say you created files in "My Shortcuts." We still have no
idea what you did.

Russ,

[quoted text clipped - 26 lines]

all
of the other folders I created are fine. Can you help?

 

[doydoy via OfficeKB.com]

Yes, that is what I am referring to. Can you tell me how to create a link to
it?

If you are referring to the "My Shortcuts" section of Outlook, those are
simply links to files on your hard drive. The link may be corrupt, but the
file should still be on your hard drive where you created it and you can
easily recreate a link to it.

Russ,

[quoted text clipped - 18 lines]

 

[Russ Valentine [MVP-Outlook]]

I don't remember the exact steps because this feature was abandoned years
ago. Didn't you create the links in the first place? Can't you just do the
same thing now?
--
Russ Valentine
[MVP-Outlook]

Yes, that is what I am referring to. Can you tell me how to create a link
to
it?

If you are referring to the "My Shortcuts" section of Outlook, those are
simply links to files on your hard drive. The link may be corrupt, but the
file should still be on your hard drive where you created it and you can
easily recreate a link to it.

Russ,

[quoted text clipped - 18 lines]

all
of the other folders I created are fine. Can you help?

 

[doydoy via OfficeKB.com]

All I did was right click in the outlook today bar and there were prompts and
I clicked to create a new shortcut. Can't you tell me how to retrieve the
stored info from my hard drive as it's extremely important info.

Yes, that is what I am referring to. Can you tell me how to create a link to
it?

If you are referring to the "My Shortcuts" section of Outlook, those are
simply links to files on your hard drive. The link may be corrupt, but the

[quoted text clipped - 5 lines]

 

[Russ Valentine [MVP-Outlook]]

I don't see how I can since I did not create the file. You did. What type of
file did you create and where did you put it?
--
Russ Valentine
[MVP-Outlook]

All I did was right click in the outlook today bar and there were prompts
and
I clicked to create a new shortcut. Can't you tell me how to retrieve the
stored info from my hard drive as it's extremely important info.

Yes, that is what I am referring to. Can you tell me how to create a link
to
it?

If you are referring to the "My Shortcuts" section of Outlook, those are
simply links to files on your hard drive. The link may be corrupt, but
the

[quoted text clipped - 5 lines]

all
of the other folders I created are fine. Can you help?

 

[Russ Valentine [MVP-Outlook]]

IIRC, "My Shortcuts" linked to Outlook folders you created in your Outlook
profile, not files on your hard drive. You accessed the latter through
"Other Shortcuts." Once again, we are hampered by the lack of any accurate
information. I still see no reason you could not recreate the link to an
Outlook folder in your profile using the same method you did before (usually
a R click on "My Shortcuts). I'm sure the data still exists in your Outlook
profile.
--
Russ Valentine
[MVP-Outlook]

All I did was right click in the outlook today bar and there were prompts
and
I clicked to create a new shortcut. Can't you tell me how to retrieve the
stored info from my hard drive as it's extremely important info.

Yes, that is what I am referring to. Can you tell me how to create a link
to
it?

If you are referring to the "My Shortcuts" section of Outlook, those are
simply links to files on your hard drive. The link may be corrupt, but
the

[quoted text clipped - 5 lines]

all
of the other folders I created are fine. Can you help?

 

[Milly Staples [MVP - Outlook]]

Maybe I can help - show your folder tree by expanding every little + sign you see. When you come across the folder for the shortcut you no longer have, right cilck on it and select "add to shortcut bar." You will need to use the View menu selection to show your folders.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, doydoy via OfficeKB.com asked:

| All I did was right click in the outlook today bar and there were
| prompts and I clicked to create a new shortcut. Can't you tell me
| how to retrieve the stored info from my hard drive as it's extremely
| important info.
|
| doydoy wrote:
|| Yes, that is what I am referring to. Can you tell me how to create
|| a link to it?
||
||| If you are referring to the "My Shortcuts" section of Outlook,
||| those are simply links to files on your hard drive. The link may be
||| corrupt, but the
|| [quoted text clipped - 5 lines]
|||||||| all
|||||||| of the other folders I created are fine. Can you help?

 

[doydoy via OfficeKB.com]

You see the shortcut is still on the outlook bar but when I click on it it
says "Unable to display the folder"

Maybe I can help - show your folder tree by expanding every little + sign you see. When you come across the folder for the shortcut you no longer have, right cilck on it and select "add to shortcut bar." You will need to use the View menu selection to show your folders.

| All I did was right click in the outlook today bar and there were
| prompts and I clicked to create a new shortcut. Can't you tell me
[quoted text clipped - 10 lines]
|||||||| all
|||||||| of the other folders I created are fine. Can you help?

 

[Milly Staples [MVP - Outlook]]

Delete it and recreate it using my method - it is corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, doydoy via OfficeKB.com asked:

| You see the shortcut is still on the outlook bar but when I click on
| it it says "Unable to display the folder"
|
| Milly Staples [MVP - Outlook] wrote:
|| Maybe I can help - show your folder tree by expanding every little +
|| sign you see. When you come across the folder for the shortcut you
|| no longer have, right cilck on it and select "add to shortcut bar."
|| You will need to use the View menu selection to show your folders.
||
||| All I did was right click in the outlook today bar and there were
||| prompts and I clicked to create a new shortcut. Can't you tell me
|| [quoted text clipped - 10 lines]
|||||||||| all
|||||||||| of the other folders I created are fine. Can you help?

 

[Russ Valentine [MVP-Outlook]]

You are still failing to display your actual folders. Do so:
View > Folder List

--
Russ Valentine
[MVP-Outlook]

You see the shortcut is still on the outlook bar but when I click on it it
says "Unable to display the folder"

Maybe I can help - show your folder tree by expanding every little + sign
you see. When you come across the folder for the shortcut you no longer
have, right cilck on it and select "add to shortcut bar." You will need
to use the View menu selection to show your folders.

| All I did was right click in the outlook today bar and there were
| prompts and I clicked to create a new shortcut. Can't you tell me
[quoted text clipped - 10 lines]
|||||||| all
|||||||| of the other folders I created are fine. Can you help?

 

[doydoy via OfficeKB.com]

Although the shortcut is still on my side bar when I click view, folder list
it isn't there.

You are still failing to display your actual folders. Do so:
View > Folder List

You see the shortcut is still on the outlook bar but when I click on it it
says "Unable to display the folder"

[quoted text clipped - 9 lines]

 

[Russ Valentine [MVP-Outlook]]

So, as I've said from the beginning, only you can provide the information
necessary to solve your problem and you have provided us none. If the folder
is missing from your folder hierarchy that readily explains the error
message from the shortcut bar. It also leaves you as the only culprit in
this crime. Folders do not disappear all on their own for no reason. Only
the end user can make folders disappear. If the folder is not in your
Deleted Items Folder, then you must restore it from your most recent backup
of your data file.
--
Russ Valentine
[MVP-Outlook]

Although the shortcut is still on my side bar when I click view, folder
list
it isn't there.

You are still failing to display your actual folders. Do so:
View > Folder List

You see the shortcut is still on the outlook bar but when I click on it
it
says "Unable to display the folder"

[quoted text clipped - 9 lines]

|||||||| all
|||||||| of the other folders I created are fine. Can you help?

 

[doydoy via OfficeKB.com]

I am giving up and accepting the fact that the info is gone forever.
Unfortunately, the process did not restore my file either. I also think it's
a shame that you felt it necessary to be so condescending when I explained
from the beginning that I was an unexperienced user.

So, as I've said from the beginning, only you can provide the information
necessary to solve your problem and you have provided us none. If the folder
is missing from your folder hierarchy that readily explains the error
message from the shortcut bar. It also leaves you as the only culprit in
this crime. Folders do not disappear all on their own for no reason. Only
the end user can make folders disappear. If the folder is not in your
Deleted Items Folder, then you must restore it from your most recent backup
of your data file.

Although the shortcut is still on my side bar when I click view, folder
list

[quoted text clipped - 9 lines]

 

[Russ Valentine [MVP-Outlook]]

Being inexperienced does not prevent you from making clear, accurate
statements of what you are looking at and and what you are doing. It took
over 10 posts for us to learn that you were creating new folders in your
Personal Folders file and that you were not even examining that Personal
Folders file. Here are some tips on how to post in newsgroups:
http://support.microsoft.com/?id=555375
--
Russ Valentine
[MVP-Outlook]

I am giving up and accepting the fact that the info is gone forever.
Unfortunately, the process did not restore my file either. I also think
it's
a shame that you felt it necessary to be so condescending when I explained
from the beginning that I was an unexperienced user.

So, as I've said from the beginning, only you can provide the information
necessary to solve your problem and you have provided us none. If the
folder
is missing from your folder hierarchy that readily explains the error
message from the shortcut bar. It also leaves you as the only culprit in
this crime. Folders do not disappear all on their own for no reason. Only
the end user can make folders disappear. If the folder is not in your
Deleted Items Folder, then you must restore it from your most recent
backup
of your data file.

Although the shortcut is still on my side bar when I click view, folder
list

[quoted text clipped - 9 lines]

|||||||| all
|||||||| of the other folders I created are fine. Can you help?