outlook 2000

B

Blair

My outlook 2000 keeps freezing up...the toolbar is
fluttering as well...any suggestions??
 
J

Jocelyn Fiorello [MVP - Outlook]

You may have a corrupted outcmd.dat file. This is the file that stores your
toolbar customizations, and when it becomes corrupted, Outlook may hang as
it tries to build toolbars. Try renaming or deleting your outcmd.dat file
while Outlook is closed. Renaming it might be the best idea if you have a
lot of customizations that you'd prefer not to lose; that way if renaming
the file doesn't solve your problem, you may be able to restore it later
when you do get Outlook working properly again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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C

carl

I renamed the outcmd.dat file and still have the problem.
I'm using Word 2000 as email editor in Outlook 2000 with
Wdw 98 OS. This error occurs every time I try to use MS
Word as my email editor. Could it be a problem with
Word? It seems like it takes a long time to load when I
select it as editor.
 
J

Jocelyn Fiorello [MVP - Outlook]

Well, you could try temporarily disabling Word as your editor and see if
that solves the problem :) If so, we could look into reasons why Word may
be causing the issue.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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