Outlook 2002 - Cannot save or attach files

[Peter Lawton]

Whe I try and save an attchment the save attachment dialogue box opens as
usual. I click on the drop down to change file location and nothing happens.
I click again and it says along the top of the dialogue box Save Attachment
(Not Responding)

Task Manager shows all of Outlook is not responding and ending Save
attachment task Closes Outlook.

I can save to the directory that Outlooks presents first in the save as
dialogue box but this is extremely inconvenient.

Same happens when try to attach a file from another location. I can open
attachments no problem.

Help gratefully anticipated

Peter Lawton

 

[Wazza]

Try deleting the outcmd.dat file (outlook must be closed)

C:\Documents and Settings\<your profile>\Application Data\Microsoft\Outlook

Open outlook and try again.

 

[Peter Lawton]

Tried it but it didn't work. The problem remains exactly the same

Please keep thinking

Peter Lawton

 

[Peter Lawton]

I found applying the Office SP3 Update sorted the problem

thanks to help

Peter Lawton