Outlook 2002 crashes when using IMAP stuck in loop

A

Alex

I've been using Outlook 2002 with IMAP for some time
now. Yesterday, I began receiving a message upon
starting up Outlook: "Microsoft Outlook has encountered a
problem and needs to close. We are sorry for the
inconvenience."

The error message is as follows:

AppName: outlook.exe AppVer: 10.0.2627.1 ModName:
kernel32.dll
ModVer: 5.1.2600.1106 Offset: 0001a669

Sometimes if I enter in "Work offline" mode and then
check messages I get the following:

AppName: outlook.exe AppVer: 10.0.2627.1 ModName:
pstprx32.dll
ModVer: 10.0.2625.0 Offset: 00005528

I am also often told that my offline changes are not up
to date. "Outlook is attempting to rebuild the offline
change database. This may take several minutes."
Nothing ever happens.

To date, I have tried an old restore point (running
windows xp), repairing office, and uninstalling and
reinstalling all of Office XP.

Any help would be greatly apprecited.

Thanks,

Alex
 

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