Outlook 2002: Emails opening in Edit Mode

A

Andrew Ray

I have a user with Outlook 2002. Recently, when he opens
emails, the cursor is in the body of the email and
in "edit" mode. When he drags his mouse over the "Reply,
Reply to All, Forward, etc" buttons, they are inactive and
cannot be pressed.

If he selects any other window, and then reselects the
open email window, the focus is correctly set, the cursor
is no longer blinking in the message body, and he can now
drag his mouse over the afore mentioned buttons and they
are active and can now be pressed.

He hasn't set any option to automatically open emails in
edit mode, if there is even such an option available.
Also, not all emails open in this manner - there doesn't
really seem to be a rhyme or reason involved. "Repairing"
from the Office 2002 CD didn't correct the problem either.

Has anyone else experienced this particular problem?

Andrew Ray
 

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