Outlook 2002 Junk Filter and Rules not blocking incoming messages

M

matto

I am running Outlook 2002 on XP Pro, receiving mail from a POP3 account. The
Junk Email filter and Rules do not appear to be functioning correctly when
new mail is received, and I am at a loss for how to fix this.

Example:
I have added the domains 0451.com and mail.ru to my Junk Senders list.
There are clearly on the list when I view it. However, this morning I
received 4 new messages from senders at those domains, and the junk filter
did nothing to stop or redirect them.

Another example:
I used the Rules Wizard to create a rule that any message with the word
"Hoodia" in the subject or body should be moved to the SPAM folder. The rule
is set for when a message arrives. However, this morning I received a
message with content advertising Hoodia, and Outlook did not detect or move
it. Upon seeing it, I went into the Rules Wizard and selected Run Now for
that particular rule. Upon doing that, Outlook did move the offending
message to SPAM.

I don't understand why the Rules aren't being applied when messages first
arrive, and why receipients on the Junk Senders list aren't also being moved.
I've gone through all my settings and cannot find any obvious reason for
this. My Junk Email controls are clearly turned on.

I'm at a loss. Can you please help?
 
B

Brian Tillman

matto said:
I am running Outlook 2002 on XP Pro, receiving mail from a POP3
account. The Junk Email filter and Rules do not appear to be
functioning correctly when new mail is received, and I am at a loss
for how to fix this.

Example:
I have added the domains 0451.com and mail.ru to my Junk Senders list.
There are clearly on the list when I view it. However, this morning I
received 4 new messages from senders at those domains, and the junk
filter did nothing to stop or redirect them.

The Outlook 2002 junk mail filter doesn't work that way. If the filter
recognizes a message as junk with its limited rule set, all it will do is
change the color of the subject line.
Another example:
I used the Rules Wizard to create a rule that any message with the
word "Hoodia" in the subject or body should be moved to the SPAM
folder. The rule is set for when a message arrives. However, this
morning I received a message with content advertising Hoodia, and
Outlook did not detect or move it. Upon seeing it, I went into the
Rules Wizard and selected Run Now for that particular rule. Upon
doing that, Outlook did move the offending message to SPAM.

While I can't explain this particular case, in general, rules won't ocate
strings in HTML messages well. There are too may tricks SPAMmers use to
obfuscate the keywords, like using "hoodla" or "h00dia" and often the text
is actually an image that can't be searched at all.
 

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