Outlook 2002 offline sync to .OST not working - tried everything

M

Michael Shuber

I have seen many posts around sync problems but none that have this precise
error.

Background:
Using Windows 98 client / Outlook 2002 / Exchange 5.5.
Created .OST file with all folders - no errors downloading address book
..OST is 200meg - appropriate size for mailbox

Issue:
With pc still hooked to network can select 'work offline' mode and access
the .OST without any problems.
With pc not hooked to the network, select 'work offline' mode and receive
the following error:
"Cannot start Microsoft outlook you must connect to your Microsoft Exchange
server computer with the current profile before you can sync your folders
with your offline folder file" Then outlook exits



I have tried the following:

deleted the .OST file and created a new one - no good

Deleted the user profile and .OST then created a new one - no good

Completely uninstalled office 2002 and reinstalled - no good



Any direction would be appreciated.

Thanks.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top