Outlook 2002 Personal Address Book problem

[ninjaman6]

I have this customer that is running Windows XP professional and
Office XP.

When the customer tries to write an email by typing in the person's
name from his Personal Address Book, the name does not appear.

The customer can send email only when he click the To field and select
the person's name. However this customer does want to go that route.

Is there any way when the customer types in the name and gets the name
shown from the Personal Address Book.

One more thing, when he clicks on the To field, it goes straight into
his Personal Address Book for your information.

Any help will be very greatly appreciated. Thanks.

 

[Russ Valentine [MVP-Outlook]]

Why is anyone still using a PAB? It was replaced by the Outlook Address Book
years ago.

 

[ninjaman6]

How do I create an Outlook Address Book and import the PAB into the
Outlook Address Book? Thanks in advance.

 

[Milly Staples [MVP - Outlook]]

The Personal Address Book has been obsolete since Outlook 2000.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, ninjaman6 asked:

| How do I create an Outlook Address Book and import the PAB into the
| Outlook Address Book? Thanks in advance.

 

[Robert Crayk MVP]

Import the PAB into the Contacts folder instead, the Outlook Address Book is
just a container (basically), to import the PAB use the File > Import/Export
command