Outlook 2002 Send/Receive Hang

N

Nigel Tidswell

Hi All,

I have a user running Outlook 2002 (Office XP) on Win2k Pro
experiencing very long send/receive times (minutes), even when no mail
is waiting on the POP3 server. Outlook is completely unresponsive
until the s/r completes. Trying to do anything before then results in
the "App not responding" message.

Have tried all the usual (Office/Windows service packs), reinstalling
Office with patches, network settings etc.

User has Sync software installed (OSASync Pro) to sync outlook data
with another user, as well as ActiveSync and a Brother Multifunction
Fax/Scanner/Printer.

I will try disabling each in turn to see if I can pin it down. Will
notify if I find an answer.

In the mean time, any clues as to which of these is the likely culprit
would be appreciated.

Thanks

Nigel Tidswell
System Admin
Works Asset
Napier City Council
New Zealand
 
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