Outlook 2002 sends/receives, but does not retrieve email

J

John

Hello, I'm using Outlook 2002 with all patches and having
some trouble. When I click Send/Receive, I get a very
quick Send/Receive Complete message, but no new email is
downloaded.

I'm working with 5 POP3 accounts and my hotmail account.
I've verified through telnet that there are messages on
the server for me that I haven't seen yet.

I used Thunderbird 0.7 to try as well, and it did
download the new email. (I set the account to leave
messages on the server, though, and I verified that they
are still there.)

So far I have:
Cold booted
Removed & recreated all email accounts in Outlook
Run fixmapi.exe (rebuilds mapi32)
Run scanpst.exe (checks & corrects PST errors)
Uninstalled Outlook 2002, reboot
Reinstalled Outlook, applied all patches, reboot

And I am still seeing this issue. Any help would be
appreciated. Thank you.
 
H

Harish.G [MSFT]

Hi,

I see that the issue is with configuration of the outlook. I have two
knowledge base articles. I have attached the link for both. I am attaching
both the links below.

http://support.microsoft.com/?id=284311
OL2002: Error Message Reports 'Operation Failed' and Internet Connection
Wizard Appears When You Click 'Outlook Today'

http://support.microsoft.com/?id=312354
OL: An "Operation Failed" Error Message Appears After You Click "Send and
Receive"

Let me know if this information helps! I will wait for your response.


Harish.G

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