Outlook 2002 won't save passwords.

[Bruce]

I resently re-installed Office XP after a disk crash, and
now Outlook won't remember any of my e-mail account
passwords. It allows me to enter the passwords and check
the "remember password" checkbox, and it will keep the
passwords as long as I keep the program running, but if I
close Outlook, I have to re-enter all the passwords. Can
anyone help?

 

[Flatch U. Lance]

Try this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;281791&Product=ol2002

 

[M Hansen]

I have the same problem as Bruce. The link that you
suggested does not appear to address the dissapearing
passwords problem, but rather the problem of unwanted
password prompts. Any second thoughts?

 

[M Hansen]

Please let me know is you find out how to solve this
problem as I am struggling with the same right now.

 

[Russ Valentine [MVP-Outlook]]

There have been several recent issues with passwords not being retained with
Outlook. If you're running Outlook 2002, the SP1 solves many of these, so
start there. If not, here are some other solutions:

For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q290684

For Outlook 2000 on Windows 2000:
(CW) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q275465
(IMO) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q259416

For all Outlook versions on Windows XP (note, this article is written for OE
but the solution applies to Outlook as well. Just ignore the parts that
refer to OE):
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672