Outlook (2002)

[FFreer]

Outlook (2002) and Word are not responding after first use of hyperlinks.
Requesting a link to an e-mailed link or to a link in Outlook Contacts causes
Outlook to hang.

 

[Brian Tillman]

Requesting a link to an e-mailed link or to a link in
Outlook Contacts causes Outlook to hang.

What does "requesting a link to an e-mailed link" mean? How are you making
the "request"?

 

[FFreer]

Brian...

I mean by stating "requesting a link" that I am mousing to a hyperlinked URl
address in Outlook Contacts or to an underscored URL address in a WORD
document that should redirect me to the underscored address. I find that
periodically re-booting the system temporarily corrects the condition where
Outlook "hangs" and I have to at least close if not re-boot.

 

[Brian Tillman]

I mean by stating "requesting a link" that I am mousing to a
hyperlinked URl address in Outlook Contacts or to an underscored URL
address in a WORD document that should redirect me to the underscored
address. I find that periodically re-booting the system temporarily
corrects the condition where Outlook "hangs" and I have to at least
close if not re-boot.

First try resetting things with Itnernet Explorer's Tools>Internet
Options>Programs>Reset Web Settings. If that doesn't help, try a Detect and
Repair from Outlook's Help menu or from Control Panel's Add and Remove
Programs for Microsoft Office.

 

[FFreer]

Brian...

The truth is that I've tried repairing Outlook (using their repair database
tool) and I've tried re-installing OFfice including Outlook both with limited
success. For whatever reason, re-booting the system is what seems to cure
the problem. Outlook has simply become really flaky and an inconvenient
tool.

Thanks for your thoughts and sugegstions.