Yes I did try that the other day as well, but got the same results.
--
MK
:
Tried a new Outlook Profile yet? (Do not copy the Profile)
Tried that too but I still get the "unable to complete this operation
due
to
unknown external error.
--
MK
:
You may have to use the full path in the run command
"C:\Program Files\Microsoft Office\Office11\Outlook.exe " /safe
Amend as appropriate
Thanks for the attempt. I did add the space this time.
Unfortunately
I
still get the unknown external error message. Next idea, please.
--
MK
:
did you put the space between outlook.exe and /safe?
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
You can access this newsgroup by visiting
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point
your
newsreader to msnews.microsoft.com.
message
So I treid that and it said cannot find please check the spelling
which
is
right so now what? Thanks
--
MK
:
At start menu, Run, type
outlook.exe /safe
If Outlook runs ok then the problem is a config file or add-in.
See
http://www.outlook-tips.net/beginner/switches.htm
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.
message
What do you mean by safe mode? How do you set one up?
Obviously
I
did
not
try that.
--
MK
:
Did you try a new profile? Safe mode?
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
(e-mail address removed)
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx
or
point
your
newsreader to msnews.microsoft.com.
message
When I am asked if I want to open using BCM, I say no and I
get a
"unknown
external error". If I say yes I get "unknown external
error".
--
MK
:
You start outlook, and receive an err msg?
What *exactly* is the err.msg
in
message
I am frustrated by my inability to get Outlook 2003 to
work
on
my
new
computer. I have tried so many things and read many of
these
community
postings. When I try to open Outlook, either with or
without
BCM,
it
says
it
has an external error. When I try to open (through
File/Open)
my
archive
file from my old computer, it says the program must shut
down.
Does
anyone
have any suggestions? I am out of ideas to try. Yes I
tried
unistalling
and
re-installing. I also tried repair. I have loaded
Service
packs
1-4.
