Outlook 2003 - Cached Mode - Bad performance

[BAndrews]

We are about to disable cached mode due to bad performance on several
desktops within our office.

This includes periodic stalling on menus, slow email access (when clicking
messages and folders), etc.

Anyone have any success stories with this? Direct exchange access is instant
even over vpn with large mailboxes.

 

[Roady [MVP]]

Lots of succes! Tried accessing your e-mail already when you don't have a
connection available? ;-) This is my #1 reason to use it. Also network
traffic is a lot less then instant access so I can even collect my message
headers with a normal GSM connection (which is very slow) and then decide to
collect it in full or not.

We're running it on the desktops as well and I have had no complaints or
issues so far and they like the ability to use the Junk E-mail Filter now.
As an admin you can also afford it to be down for some minutes now as people
can still handle their old e-mail and will receive their new e-mail a couple
minutes later (it goes almost unnoticed for the most of your users)

Sounds like your issue is caused by something else.
-Did you recreate your profile after the client upgrade? Resetting the
Toolbar also is a good practise (locate outcmd.dat and rename it to
outcmd.old)
-Are you sure all Outlook add-ins are supported by Outlook 2003?
-Does the local viusscanner integrate with the Exchange mailbox / Outlook?
If so; disable it and see if this increases performance

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[neo [mvp outlook]]

Cached mode works great here against an Exchange 5.5 or Exchange 2003
server. No GUI hangs, slow access when switching folders, errors in
syncing, etc. Remember that if it appears slow to the client when running
against the an *.ost file, then I would start asking things like...

1) Where is the *.ost located? (Should be on local drive)
2) Any antivirus scanning the *.ost? (exclude *.ost and *.pst files from av
scanning)
3) Speed of hard drive. (7200 rpm drives perform better than 5400)
4) Is the local drive heavily fragmented?

 

[BAndrews]

There is no outcmd.dat on the local box.

Lots of succes! Tried accessing your e-mail already when you don't have a
connection available? ;-) This is my #1 reason to use it. Also network
traffic is a lot less then instant access so I can even collect my message
headers with a normal GSM connection (which is very slow) and then decide to
collect it in full or not.

We're running it on the desktops as well and I have had no complaints or
issues so far and they like the ability to use the Junk E-mail Filter now.
As an admin you can also afford it to be down for some minutes now as people
can still handle their old e-mail and will receive their new e-mail a couple
minutes later (it goes almost unnoticed for the most of your users)

Sounds like your issue is caused by something else.
-Did you recreate your profile after the client upgrade? Resetting the
Toolbar also is a good practise (locate outcmd.dat and rename it to
outcmd.old)
-Are you sure all Outlook add-ins are supported by Outlook 2003?
-Does the local viusscanner integrate with the Exchange mailbox / Outlook?
If so; disable it and see if this increases performance

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

We are about to disable cached mode due to bad performance on several
desktops within our office.

This includes periodic stalling on menus, slow email access (when clicking
messages and folders), etc.

Anyone have any success stories with this? Direct exchange access is
instant
even over vpn with large mailboxes.

 

[Roady [MVP]]

Make sure you are viewing hidden files as well

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office XP CD slipstreamed with Service Pack 3

-----

There is no outcmd.dat on the local box.


in
message news:#[email protected]...

Lots of succes! Tried accessing your e-mail already when you don't have a
connection available? ;-) This is my #1 reason to use it. Also network
traffic is a lot less then instant access so I can even collect my
message
headers with a normal GSM connection (which is very slow) and then decide to
collect it in full or not.

We're running it on the desktops as well and I have had no complaints or
issues so far and they like the ability to use the Junk E-mail Filter
now.
As an admin you can also afford it to be down for some minutes now as people
can still handle their old e-mail and will receive their new e-mail a couple
minutes later (it goes almost unnoticed for the most of your users)

Sounds like your issue is caused by something else.
-Did you recreate your profile after the client upgrade? Resetting the
Toolbar also is a good practise (locate outcmd.dat and rename it to
outcmd.old)
-Are you sure all Outlook add-ins are supported by Outlook 2003?
-Does the local viusscanner integrate with the Exchange mailbox /
Outlook?
If so; disable it and see if this increases performance

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

We are about to disable cached mode due to bad performance on several
desktops within our office.

This includes periodic stalling on menus, slow email access (when clicking
messages and folders), etc.

Anyone have any success stories with this? Direct exchange access is
instant
even over vpn with large mailboxes.