The first thing I would try is to clean up the forms cache.
To do so, follow these steps: 1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook 2003.
If the above does not work, try the following.
Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.
1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.
When you restart Outlook, and use a form, the forms cache
is re-created.
Try opening Outlook again using a switch:
Occasionally you'll need to use the full path to Outlook, so the command
line looks like:
"C:\Program Files\Microsoft Office\Office11\Outlook.exe " /CleanViews
Note: Paths that include spaces between words must be enclosed in quotation
marks (") and are case sensitive.
I will include links to several versions. Just pick the one for your version
of Outlook:
OL2003: Command-Line Switches by Microsoft Office Assistance:
http://office.microsoft.com/en-gb/assistance/HP010031101033.aspx
OL2002: Additional Command-Line Switches
http://support.microsoft.com/default.aspx?scid=kb;en-us;296192
OL2000: Additional Command-Line Switches
http://support.microsoft.com/default.aspx?scid=kb;en-us;197180
OL98: Additional Command-Line Switches
http://support.microsoft.com/default.aspx?scid=kb;en-us;182112
Below are the switches that I suggest you try:
a.. /CleanViews - This switch restores default views. All custom
views you created are lost.
b. /CleanFreeBusy - Cleans and regenerates free/busy information.
Please write back and let me know if this helped you. Or if I have confused
you, then I will try and clarify.
Nikki Peterson
