Outlook 2003 calendar won't open

S

SydneySue

We have one user who can no longer open her calendar in 2003 Outlook. She
just gets a page saying it is unavailable - like an unavailable web page.
She is working online. I tried repair then uninstalled and reinstalled
Office but still no calendar.

How can I get that back? What file should I be looking for, if any?
 
B

Brian Tillman

SydneySue said:
We have one user who can no longer open her calendar in 2003 Outlook.
She just gets a page saying it is unavailable - like an unavailable
web page. She is working online. I tried repair then uninstalled and
reinstalled Office but still no calendar.

How can I get that back? What file should I be looking for, if any?
Click to expand...

Is she using an Excahneg server?
 
S

SydneySue

We are using Exchange server. I can get to her calendar by going through the
internet and http:\\serverIP\exchange\user logon but can't get there on a
different computer either. I just tested that part.
 
B

Brian Tillman

SydneySue said:
We are using Exchange server. I can get to her calendar by going
through the internet and http:\\serverIP\exchange\user logon but
can't get there on a different computer either. I just tested that
part.
Click to expand...

Did you try starting with a a new mail profile?
 
S

SydneySue

Ok - I made a new mail profile to start with and that still didn't do the
trick. When I go to the calendar it gives me a page that says "No page to
display" at the top of the screen then "i Action Cancelled" then below than
it says Internet Explorer was unable to link to the Web page your requested -
The page might be temporarily unavailable.

It is set to use Cached mode and work online
 
B

Brian Tillman

SydneySue said:
Ok - I made a new mail profile to start with and that still didn't do
the trick. When I go to the calendar it gives me a page that says
"No page to display" at the top of the screen then "i Action
Cancelled" then below than it says Internet Explorer was unable to
link to the Web page your requested - The page might be temporarily
unavailable.
Click to expand...

I think the light is going on.

Since the new mail profile didn't work, if you have your old mail profile,
you can go back to using it.

Right-click the Calendar folder and choose Properties. Click the Home Page
tab. If the box labeled "Show home page by default for this folder" is
checked, uncheck it.
 
S

SydneySue

You are truly a genius! That worked. Now her calendar is back. I have to
assume she probably set that herself as I'm sure no one else would have.
Thank you so much!
 
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