Outlook 2003 cannot receive emails

[Goodnight]

I've been using Outlook 2003 w/ my Cox email account successfully for several
years. However, since Saturday I have not been able to receive email in
Outlook. I can send email, but cannot receive it. I checked my Cox email
online and the account is receiving email but it is not coming through on
Outlook. I called Cox and they told me they don't support this problem.

The error message I'm getting in Outlook is: Task 'pop.west.cox.net -
Receiving' reported error (0X80042108). Unable to connect to your incoming
(POP3) e-mail server. If you continue to receive this message contact your
server administrator or ISP." Cox says it isn't them but Outlook is sending
just fine - it can't receive.

Any thoughts?

 

[jarden88]

We have the exact same problem. Except we get no error message. Co
claims its outlook

 

[ken]

Yes, I'm am having the error message(0x80042108) on Outlook 2007. Have for
around a month. If i log off and then back on I will get it to recieve also.
I finally called my ISP this morning and he found that the number
'0x80042108' had a Norton Firewall message with it. Are you using Norton?
I had just upgraded my Norton to 2009 version around a month ago.
So, I'm on hold write now with Norton. Fingers crossed.

Have you found the cause on yours?

Thanks,
Ken

 

[ken]

Good News! If your trouble was due to Nortons email scanning. I ran the
Norton Live Update' and it loaded new email scanners today. I've tried
several directions and I'm 'retreiving' all of my mail now!!
Hope you had the same issue.

 

[ken]

My utmost apologies for the previous replys. It just started not giving me
the 'retrieving' mail any more... ;-(

Oh well, further research needed, eh?

 

[ken]

My utmost apologies for the previous replys. It just started not giving me
the 'retrieving' mail any more... ;-(

Oh well, further research needed, eh?

 

[ken]

Good news on my Vista system. Norton did a lot of updates Today and my
Outlook 2007 is working like a charm!