outlook 2003 can't read email which content chinese wording

[sam]

after installed outlook 2003, i can't read those emails which content chinese
wording, all the wording became ??? instead of chinese word, please help!!

 

[Pat Willener]

Are the incoming email messages correctly encoded (as Chinese
Traditional or Simplified)?

Do you run Outlook in Unicode mode? (See
http://office.microsoft.com/en-us/ork2003/HA011402611033.aspx ).