Outlook 2003 can't save/enter password using Vista

[Paul from Veranda]

I installed Outlook 2003 on a new Vista OS desk top computer and it won't
keep my password. I have set up this POP3 account on several XP os computers
and had no problems. When I enter the password during the account set up and
hit the test accout settings it works. As soon as I exit the set up and hit
send/receive a error window opens asking for my password, when I enter my
password it doesn't work. When I go back in to the email setup wizard the
password is missing even though the save password box is checked. I tried
checking and even changing the registry settings. Is there a patch or
download for this fix? Please help, my wife thinks I am an idiot for
upgrading to Vista. Am I?

 

[T. Jenkins]

I'm having a similar problem with Outlook 2002. Have to enter my Hotmail
password every time I open Outlook. I have some other issues, but I'll raise
these via a separate posting.

Todd

 

[WK]

I installed Outlook 2003 on a new Vista OS desk top computer and it won't
keep my password. I have set up this POP3 account on several XP os computers
and had no problems. When I enter the password during the account set up and
hit the test accout settings it works. As soon as I exit the set up and hit
send/receive a error window opens asking for my password, when I enter my
password it doesn't work. When I go back in to the email setup wizard the
password is missing even though the save password box is checked. I tried
checking and even changing the registry settings. Is there a patch or
download for this fix? Please help, my wife thinks I am an idiot for
upgrading to Vista. Am I?

 

[Hal Hostetler [MVP-P/I]]

That's a common characteristic of AntiVirus applications setup to scan email
that have a problem (which always happens, sooner or later). Are you
running one?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Hal Hostetler [MVP-P/I]]

Known issue, Outlook 2002 is not fully compatible with Vista and will not
save passwords.

http://www.outlook-tips.net/howto/vista.htm
Does Outlook work on Vista?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[WK]

I have essentially the same problem using 2003 with Vista. My password
disappears every time I close outlook. My ISP is Comcast, which only
provides support to Outlook Express. I even did a reinstall of the Office
program, but it didn't help. Doesn't anyone have a solution ?

WK

 

[WK]

I am embarrassed! After carefully re-reading Hal Hostetler's reply of 10/6, I
followed the link and found that Outlook 2002 does not retain passwords on
Vista. I checked my version and found it was 2002, not 2003.

WK

 

[M-M]

Make sure the check box and circle in the 'Outgoing Server' tab are selected.
If only the box is checked then you will get the kind of problem you
described.

Good Luck

M-M